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Key Chevrolet GMC Cadillac of Burlington

South Burlington, VT

4.4
196 Reviews
Key Chevrolet Buick GMC Cadillac of Burlington is proud to be Burlington's best bet for GM vehicles. Whether you're looking for a new or used vehicle we have fuel friendly commuter cars reliable SUVs for family vacations new trucks to help with the yard work and that perfect addition to your commercial fleet.
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1675 Shelburne Rd

South Burlington, VT

05403

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Showing 196 reviews

January 31, 2021

Hank was very helpful and listened to what we were looking for. He stayed through the whole process and we appreciated that. Thank you Hank. More

by Baker32367
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fisher,Chris Hanfield
January 28, 2021

Hank and Chris were a pleasure to deal with . Very professional and responsive throughout the entire sales process. I look forward to doing business with Key GMC again in the future. More

by Waynerazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hanfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2021

Amazing customer service right from the start! Very friendly, easy going staff. I couldn’t be happier! I needed it to be quick and it certainly exceeded my expectations. More

by Carrie8
Recommend Dealer
Yes
Employees Worked With
Henry Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2020

We got up early on a Saturday and drove up to see a Silverado 2500 HD. We had an appointment well in advance but Leo did not bother emailing us to say that truck had sold. Early rising and 4.5 hours More

by Karode
Customer Service
Recommend Dealer
No
Employees Worked With
Leo Bushey
Dec 03, 2020 -

Key Chevrolet GMC Cadillac of Burlington responded

Thank you for sharing your experience with us. We regret that someone else purchased the vehicle before you, and that we did not have correct information to contact you with to let you know before you arrived. We attempted to telephone you to confirm you appointment but the person who answered the number we called did not recognize your name when we asked for you.

Dec 03, 2020 -

Karode responded

Leo had my email, we had corresponded multiple times via email and he didn't bother emailing to tell us of a change in status. This all left us feeling we fell into a bait and switch.

October 21, 2020

Thank's Hank - It's always a pleasure to do business with you. Thanks for the great service . its a nice sweet ride. Thanks again. More

by Sdunkling
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hanfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2020

We had a very nice experience with Hank. He was patient with us and made sure all questions were answered. He also made it very easy for us to find the car we wanted at the price we had budgeted for. More

by Bacceibruce
Recommend Dealer
Yes
Employees Worked With
Henry Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

Key Chevrolet/Cadillac was a terrific experience. Very professional staff. Hank Barnes in sales was a pleasure to deal with. Coty Root made the numbers work without any nonsense. Robert Van Woert in the f More

by John H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coty Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas Rich, Robert Van Woert
August 15, 2020

We have been buying cars from this dealership for yrs, Shearer, now Key. Always gave us good deals, and always went away very happy. Thank you More

by Dee.Papin731
Recommend Dealer
Yes
Employees Worked With
Henry Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hanfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2020

i was very impressed that they followed my request to find a new car which wasn’t available on their lot. had to push a little to get their attention; probably because they are so busy. More

by jmbuck36
Recommend Dealer
Yes
Employees Worked With
final sign-off member; sorry, can’t remember his name. , Benjamin Cram, Shane Bergeron, Emma Burrington
August 05, 2020

Incredible experience from start to finish! Emma was so personable, reliable and communicative throughout our conversations. Her kindness and extensive knowledge was the best experience I’ve ever had with More

by emmakeshchyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Van Woert, Emma Burrington
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