Key Chrysler Dodge Jeep RAM of Newcastle

Everyone was courteous efficient and pleasant it was no problem getting an appointment. Everything done in an excellent fashion those that helped me should be congratulated. I had a very good experience al problem getting an appointment. Everything done in an excellent fashion those that helped me should be congratulated. I had a very good experience all around. More

I got into the service department quickly and my car was repaired in a timely fashion for a reasonable price. Thank you. repaired in a timely fashion for a reasonable price. Thank you. More

Disappointed to find a frozen left front break caliper after picking up Jeep after routine oil change and tire rotation. No issue before visit. $700 oil change! Ugh! after picking up Jeep after routine oil change and tire rotation. No issue before visit. $700 oil change! Ugh! More

The only thing that I can say is that they went out there to try to make me satisfied to try to make me satisfied More

Good and efficient customer service. Little wait time to bring vehicle in for repair. That’s appreciated as I need my car for work each day. Little wait time to bring vehicle in for repair. That’s appreciated as I need my car for work each day. More

Awesome staff, very knowledgeable, super helpful, great dealership to do buusness with, highly recommend to all. dealership to do buusness with, highly recommend to all. More

This service department has always been very accommodating and quick to fix my vehicles in the last 10 years that I’ve been going here. accommodating and quick to fix my vehicles in the last 10 years that I’ve been going here. More

When i called for new tires I was told they would put my name on 4 Toyo for a total of 166 x 3 plus balancing. After dropping it off I was told they are gone but I could have another brand at 176 x 4. So i name on 4 Toyo for a total of 166 x 3 plus balancing. After dropping it off I was told they are gone but I could have another brand at 176 x 4. So i lost nearly $200 because someone sold my tires the same day to a other customer. I was offered no compensation or dven an appogy. More

Very pleased with the sales staff and the dealership. Have already recommended both to friends. They should be proud to have made this such a great experience without hassle and very timely. Have already recommended both to friends. They should be proud to have made this such a great experience without hassle and very timely. More

My husband and I had the absolute best experience ever! Not only was everyone so kind, and professional, they were also so considerate, and extremely honorable. Never in all my experience of buying vehicl Not only was everyone so kind, and professional, they were also so considerate, and extremely honorable. Never in all my experience of buying vehicles, have I been treated so well. They stood behind their word through the entire process! From ordering our Jeep, to the financing, the great guy who detailed the Jeep for us, down to the knowledgeable gentleman that went over the Jeep, and taught us everything we needed to know. You know when the general manager is involved in the entire process, and they make you feel like family, that’s when you know you are in the right place Do yourself a favor, go see them, you won’t regret it. Thank you all for taking such great care of us! More