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Key Chrysler Dodge Jeep RAM of Newcastle
Newcastle, ME
623 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 623 reviews
Verified Customer
February 15, 2022
Not paying attention to my problem of engine and transmission overheating and charging me for fixing something on a truck with 8000 miles. Still not heard back transmission overheating and charging me for fixing something on a truck with 8000 miles. Still not heard back More
by CJPERREAULT
Employees Worked With
Mitch Mitchell
February 15, 2022
From Neal Larrabee in the service department to Mike Halligan in the parts department I always receive outstanding customer service. They always go above and beyond to assist me and make sure my service Halligan in the parts department I always receive outstanding customer service. They always go above and beyond to assist me and make sure my service exceeds my expectations. I've been a customer of Newcastle Dodge/Key Chrysler for over 30 years and can't imagine working with any other dealership. The entire team is top notch! More
by Ann
Employees Worked With
Neal Larrabee Mike Halligan Andrea Hassenfus, Mitch Mitchell
February 14, 2022
The sales person and manager were a great help in getting us our new vehicle us our new vehicle More
by verneyperelo
February 12, 2022
Since this dealership has been sold to Key Chrysler it has had several different teams in the Service Dept. Now I would say they are on the right track. BOB the Service Mansger goes out of his way to ma has had several different teams in the Service Dept. Now I would say they are on the right track. BOB the Service Mansger goes out of his way to make his Customer happy. More
by britchris39
Employees Worked With
Service Manager
February 11, 2022
It’s nice to get my vehicle serviced in a timely manner, as well as loaner accommodations with advanced notice. They don’t inflate the rates as some dealerships do. They get it done right the first time. No as well as loaner accommodations with advanced notice. They don’t inflate the rates as some dealerships do. They get it done right the first time. No guessing. I don’t mind paying a little more for the quality & convenience that makes my life a bit easier. More
by Sarahj
Employees Worked With
Mitch Mitchell
