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Key Chrysler Dodge Jeep RAM of Newcastle

Newcastle, ME

4.1
623 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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573 US-1

Newcastle, ME

04553

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Showing 623 reviews

January 27, 2022

Still waiting on confirmation as to whether or not my windshield will be replaced. Very disappointing, not the best service experience. There has been no follow up on the windshield. More

by LEATON610
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mitch Mitchell
January 27, 2022

Did not have to wait long to set up an appointment for routine maintenance. Friendly staff and prompt service. WiFi available so I was able to handle work emails while waiting… More

by mainiacjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
January 27, 2022

They did a front end alignment, when I left it still didn’t feel right. Called and Neil got me right back in with in a couple hours, second try it was much better. More

by Itellya.mb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal larrabee
January 27, 2022

Super friendly easy to work with and listen to what your needs or concerns are. More

by CMPINKHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
January 27, 2022

This dealership is extremely professional and efficient. The staff is friendly and knowledgeable. They have a large selection of vehicles even through the pandemic when I've found other dealers to be lackin More

by R. Peters Mitchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Frank, Jaime Poulin, Bruce Haines
January 27, 2022

Very pleased with my purchase. I drove 6 hours just to purchase this vehicle . They made it easy to purchase and in a professional manner! More

by KLOUGHEED
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Haines
January 27, 2022

I am always pleased when they can squeeze me in without having an appointment. Friendly atmosphere. More

by APERKY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Perkins , Mitch Mitchell, Jaime Poulin, Steve "Hoaty" Houghton, Mike Halligan, Neal Larrabee, Dan Bourgoin
January 27, 2022

Prompt service, reasonable rates, friendly and courteous staff. What more could you ask for. The work performed on my vehicle was top notch. More

by tonyjl3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Mitchell, Bruce Haines
January 26, 2022

Bruce and the team at Key are wonderful to work with and provide honest, fast, and accurate service More

by cabinstars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
Jan 26, 2022 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

Only the best! Thanks for saying wonderful things!

January 26, 2022

I was not happy to learn the dealership had been sold but have to admit that my experience under new ownership has been excellent so far - timely responses, appropriate service, courteous staff. So far so go More

by psperry0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
Jan 26, 2022 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

We have tried to Emulate Mr. Miller's Strong Cusotmer Skills since Day 1! Hopefully we can continue to grow and always provide you with the best!

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