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Key Chrysler Dodge Jeep RAM of Newcastle
Newcastle, ME
623 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 623 reviews
Verified Customer
January 26, 2022
Totally on time and very polite to me. My questions were answered clearlyThe gentleman at the desk made sure I had a service sticker in my window so that I would know when to return! Thank you from a 20 yea answered clearlyThe gentleman at the desk made sure I had a service sticker in my window so that I would know when to return! Thank you from a 20 year customer with Randy. More
by JBREMER1
Employees Worked With
Mitch Mitchell
January 26, 2022
Best customer service I’ve received at any dealership! From my experience I felt welcomed there and they dealt with my car in a timely manner. From my experience I felt welcomed there and they dealt with my car in a timely manner. More
by Jlynx
Employees Worked With
Dan Bourgoin, Erik Harvey
January 26, 2022
Wonderful place to do business! I love my new Cherokee! I will definitely be back! will definitely be back! More
by mikala6768
February 17, 2020
Great Customer Service I worked with Vinny Danforth in developing a custom build of a 2020 Ram 1500. Vinney was professional, responsive, and attentive to the details I want I worked with Vinny Danforth in developing a custom build of a 2020 Ram 1500. Vinney was professional, responsive, and attentive to the details I wanted. He offered me a great price on the complete package and did a little extra work to answer my questions on my specific situation to complete the build and order. If you are looking for a new build Ram 1500, I recommend you speak to Vinny. More
by Adam S
Employees Worked With
Vinny Danforth
February 07, 2019
Honest reliable dealership Awesome people to work with. Very helpful, courteous, knowledgeable, friendly dealership. I would recommend them highly. Everyone was so helpful and i Awesome people to work with. Very helpful, courteous, knowledgeable, friendly dealership. I would recommend them highly. Everyone was so helpful and introduced themselves to us like we were family More
by Alex1034
Employees Worked With
Jay bilodeau, Randall Miller, Tim Riley
January 29, 2019
an easy buying experience I had owned Chevy's for my entire life. I was jumping out of my comfort zone by buying a Dodge. I wish that there had been time taken to explain Rams I had owned Chevy's for my entire life. I was jumping out of my comfort zone by buying a Dodge. I wish that there had been time taken to explain Rams options to me. I know nothing of the Ram line. I didn't know the different options offered for a Tradesman, laramie, or anything. I didn't even know what a Promaster was. I certainly would have had a desire to perhaps step up into a more outfitted vehicle. I suppose I should have asked also but I was a bit nervous about just making the change to a different manufacturer. The salesman was very friendly and the sale was painless. It just lacked what I would have called a well informed purchase. I am "happy" with the new truck but certainly would have been happier if i would have been more informed. More
by DMVIGUE
Employees Worked With
Michael Danforth, Randall Miller
January 23, 2019
always friendly, quick, get an appointment quickly Have purchased two Grand Cherokees. Feel I got a good deal. Service has been outstanding for the jeeps and have started bringing my other vehicle Have purchased two Grand Cherokees. Feel I got a good deal. Service has been outstanding for the jeeps and have started bringing my other vehicle in for service. Much less expensive than VW dealership and more convenient. More
by milesgeisler
Employees Worked With
Randall Miller
January 23, 2019
Second vehicle we have purchased here We just purchased our second vehicle from Newcastle and couldn’t be happier with the sales staff (ask for Mike E.) and subsequent service. Everyone i We just purchased our second vehicle from Newcastle and couldn’t be happier with the sales staff (ask for Mike E.) and subsequent service. Everyone is friendly and welcoming. I hate that usual car buying pressure you find at dealerships, but this place doesn’t seem to go down that road and it’s much appreciated! More
by HunniB
