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Key Chrysler Dodge Jeep RAM of White River
White River Junction, VT
315 Reviews
We make the car buying process simple by displaying the lowest price on the window. We price our vehicles more aggressively than anyone else in New England. We're proud to display our low price on every vehicle's window.
We believe there is more to buying a vehicle than worrying about the price. Key Auto has simplified the car finding process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. When you leave a Key Auto dealership, you're confident you've received the absolute best deal.
When the Key Auto Group was formed, the owner realized that most customers were tired of buying cars the "old-fashioned" way. He wanted to get rid of negotiating back and forth over a price, and pressure from the salesperson. This stressful process could last hours! The customer would end up driving away in their new vehicle with no assurance that they received the best deal possible. That's not how we do business. That's why we started the Hassle-Free Zone.
We believe customers want to focus on the important aspects of buying a car, such as reliability, safety and integrity of the dealership and its staff. All that can get overlooked when focusing on price alone. Here at Key Auto, you can rest assured that you ARE receiving the best deal possible. We'll prove it!
Key Auto Group has stores in New Hampshire, Maine and Vermont. You can find our locations in towns such as: Portsmouth NH, Somersworth NH, Newington NH, Salem NH, Nashua NH, Rutland VT, White River Junction VT and York ME - allowing us to carry a wide selection of highly desirable inventory across New England.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 315 reviews
August 14, 2023
We showed up to drop off the truck at a bit before 8:00 AM. After waiting 10 minutes without locating a service counter person (or anyone in the garage) we found a person and gave verbal directions -inclu AM. After waiting 10 minutes without locating a service counter person (or anyone in the garage) we found a person and gave verbal directions -including a written phone number for any questions- regarding work to be completed. The message was never conveyed and at the end of the day we picked up the truck and paid $175- for a list of things “to do”. No work was completed. A call was placed to us- or to a number of some random person as the number they had in the computer was far from ours. We shared our warranty info 3x: by email 3 weeks prior to dropping off the truck, by phone and in person. It was never looked into. We were told the person with the info was out for a few days. We thought it was a service team?? When I called to discuss all this I was told the service manager would be informed of my frustration with the service. I assumed (silly me) the manager would call to clarify or at least apologize for terrible communication. It’s been a few weeks. Anyway, long story short, we will not return to have work done at Key Dodge. We will be returning to our normal mechanic who is also ASE certified now that we know we don’t have to go to a Dodge dealer to have our warranty accepted with just a quick fax or phone call. More
by martin
Verified CustomerEmployees Worked With
Nevaeh , Chastity Richards
August 11, 2023
It is rare to actually enjoy the car buying experience, but I did just that. The entire team was affable and enjoyable to work with. I highly recommend them. but I did just that. The entire team was affable and enjoyable to work with. I highly recommend them. More
by commwinders
Employees Worked With
Jesse, Drey, Luis Smith, Cody Root
August 10, 2023
I enjoy Key dealership , the Steff was every friendly and nice to deal with. I will let other know how great the people are at Key. Thank you for the service. Norm nice to deal with. I will let other know how great the people are at Key. Thank you for the service. Norm More
by penmeunier1
Employees Worked With
Ryan Demond, Chastity Richards
August 08, 2023
Simple easy transaction. Great job. I would recommend to others. I need to make One small warranty claim and I am sure key will help Great job. I would recommend to others. I need to make One small warranty claim and I am sure key will help More
by JOE.HOLLAND
Employees Worked With
Luis Smith, Cody Root, Andre Ofori, Ryan Demond, Chastity Richards
August 06, 2023
Was great customer service found something in are price range. Awesome service we were in out there with new car in couple hours wasn’t an all day experience. Didn’t pressure us to buy just let us look aro range. Awesome service we were in out there with new car in couple hours wasn’t an all day experience. Didn’t pressure us to buy just let us look around and decide on are own. More
by Jessmiff3
Employees Worked With
Luis Smith, Cody Root, Andre Ofori
