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Key Chrysler Dodge Jeep RAM of White River
White River Junction, VT
399 Reviews
We make the car buying process simple by displaying the lowest price on the window. We price our vehicles more aggressively than anyone else in New England. We're proud to display our low price on every vehicle's window.
We believe there is more to buying a vehicle than worrying about the price. Key Auto has simplified the car finding process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. When you leave a Key Auto dealership, you're confident you've received the absolute best deal.
When the Key Auto Group was formed, the owner realized that most customers were tired of buying cars the "old-fashioned" way. He wanted to get rid of negotiating back and forth over a price, and pressure from the salesperson. This stressful process could last hours! The customer would end up driving away in their new vehicle with no assurance that they received the best deal possible. That's not how we do business. That's why we started the Hassle-Free Zone.
We believe customers want to focus on the important aspects of buying a car, such as reliability, safety and integrity of the dealership and its staff. All that can get overlooked when focusing on price alone. Here at Key Auto, you can rest assured that you ARE receiving the best deal possible. We'll prove it!
Key Auto Group has stores in New Hampshire, Maine and Vermont. You can find our locations in towns such as: Portsmouth NH, Somersworth NH, Newington NH, Salem NH, Nashua NH, Rutland VT, White River Junction VT and York ME - allowing us to carry a wide selection of highly desirable inventory across New England.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 399 reviews
August 16, 2019
From bad to better As a customer continuously for about 2 months in the service department I was at my witts end. The aggressive deal I was offered was the only thing th As a customer continuously for about 2 months in the service department I was at my witts end. The aggressive deal I was offered was the only thing that kept me in the door. Dennis is amazing and I appreciate working with a salesman who I have done business with before. The level of respect I received really went a long way More
by erinpotter25
Verified CustomerEmployees Worked With
Dan Lagrange, Dennis Callahan
July 03, 2019
Went out of their way to make me a customer I always try to support my local dealerships here in Lebanon, every time I buy a car and I start by saying I want to buy locally but am not willing to I always try to support my local dealerships here in Lebanon, every time I buy a car and I start by saying I want to buy locally but am not willing to take a bad deal, I went to my local Ford, GMC and RAM Locally, in the case of GM local is in Vermont. They all told me they would give me a deal as competitive as anywhere else. but, with the exception of Key Auto Chrysler Dodge of Lebanon they tried try to rip me off. Of course this can be all subjective if you don't compare apples to apples which I do, I get quotes both locally and travel so, that I know what the deals are as well as what my trade in is really worth. Only Key auto was competitive, in fact the others offers were bottom line 3-4 thousand what over what I could do if I traveled from Lebanon. Back to Key auto, at first there was a snafu, there where incentives ending which equaled 3000 dollars I was going to lose because I had gotten lost in the shuffle of a busy weekend. Mistakes happen what I care about is what is done to rectify the mistake. The sales manger Dan listened to me and saw that I had made several attempts to meet the end of month incentive deadlines and honored the prior month deadlines. He then hooked me up with Chris, Chris was great! All and all minus, the snafu, I found the sales staff to be incredibly friendly, helpful and not at all pushy. Unlike the other local dealerships he also gave me a very competitive trade in on my truck which I really appreciated after the ridiculous offers I received from the other local dealerships. I am a very satisfied customer in the end and have a brand new RAM. Thanks More
by jrouss28
Employees Worked With
Dan Lagrange, Chris Baronowski
July 03, 2019
Exceptional customer service Chris Baronowski (sales rep) was courteous, knowledgeable and helpful. Chris made our shopping experience for a new vehicle stress-free. Chris expla Chris Baronowski (sales rep) was courteous, knowledgeable and helpful. Chris made our shopping experience for a new vehicle stress-free. Chris explained all of the sales and promotions being offered and simplified our process for qualifying and completing the purchasing paperwork. Our experience was positive from start to finish. More
by thomas.p.carlson
Employees Worked With
Baronowski, Chris, Chris Baronowski
May 31, 2019
Awesome! We Purchased our first wrangler last Friday (5/24/19) and we liked it so much we got a second one less than a week later. Abigail is very knowledgeabl We Purchased our first wrangler last Friday (5/24/19) and we liked it so much we got a second one less than a week later. Abigail is very knowledgeable about the products and is very prompt on responding to phone calls and emails. we have purchased from other dealer in the area and this was by far the best car buying experience. The whole process went smooth and there was zero pressure to buy. More
by Jmoore
Employees Worked With
Abigail Wing
May 26, 2019
Amazing! Quickest and overall best buying experience I have ever had. Everyone was so friendly, helpful, and made this quick and painless. I can’t recommend th Quickest and overall best buying experience I have ever had. Everyone was so friendly, helpful, and made this quick and painless. I can’t recommend them enough! More
by Ashlynk13
Employees Worked With
A. Young , Abigail Wing, Dave Young
May 24, 2019
Amazing team..... They have an amazing team thank u all have gone above and beyond for my husband and I. I highly recommend this dealership....... they have taken care They have an amazing team thank u all have gone above and beyond for my husband and I. I highly recommend this dealership....... they have taken care of all our needs and concerns again thank u Mark and charity lee More
by Cmlee6779
Employees Worked With
Heidi service manager , Dan Lagrange, Tony Ferri, Dave Young
May 24, 2019
Professional Sales Professionals!!!! Dennis Callahan was absolutely the best to work with. His performance was stellar, he went overboard to help resolve my desires and needs and found me Dennis Callahan was absolutely the best to work with. His performance was stellar, he went overboard to help resolve my desires and needs and found me a truck that was a perfect fit in all capacities. I would recommend his services without reservation and will do so. This is my second Dodge purchase since 2004 and working with Dennis was terrific. More
by lee.garsh
Employees Worked With
Dennis Callahan
May 17, 2019
Jeep Grand Cherokee Dennis and the team went above and beyond to be helpful and make a normally unpleasant process super easy! I would definitely recommend the Key team! Dennis and the team went above and beyond to be helpful and make a normally unpleasant process super easy! I would definitely recommend the Key team! More
by HHABER0
Employees Worked With
Dennis Callahan
May 15, 2019
Good business Tony helped me purchase my 2019 RAM 1500. Unlike other dealers and sales I have experienced, Tony knew the vehicle in and out and was extremely accomm Tony helped me purchase my 2019 RAM 1500. Unlike other dealers and sales I have experienced, Tony knew the vehicle in and out and was extremely accommodating. He isn’t pushy and is very personable. He gave every consideration even offering to hold the truck until I made up my mind. He gave me confidence and I wanted to give my business to Key Chrysler Dodge & Ram. I wasn’t planning on this purchase until later in the year but I felt really good when I said yes to the truck. It’s been a week and I am extremely happy I decided to buy here. I visited servers other places and Tony, Dan the GM, and Alton will get my business in years to come Dan Lagrange was so effortless to talk to I left feeling like we were friends. He is extremely generous, open, and candid. An absolute pleasure. At no point did I feel like a customer and the employees were trying to butter me up. They make you feel relaxed and comfortable like you all just happened to be passing time together What a welcome positive change from prior experiences in other dealers Thanks guys!! More
by JeremyP.
Employees Worked With
Alton in finance was super helpful, Dan Lagrange, Tony Ferri
May 14, 2019
Poor service experience It took 3 calls over the course of 4 days to speak with someone. Vehicle was promised at 4:00 and never got it until 5:30. Oil hand print inside can a It took 3 calls over the course of 4 days to speak with someone. Vehicle was promised at 4:00 and never got it until 5:30. Oil hand print inside can and all over tires taken off. Was never given a clear explanation of bill after asking. More
by Ram guy
Employees Worked With
Don’t know names
