Key Chrysler Dodge Jeep RAM of White River

My governing police with respect to car care is SERVICE IS EVERYTHING! Very responsive, very polite... I drove into the Service Center with my newly acquired Diesel Jeep Grand Cherokee which I purchased IS EVERYTHING! Very responsive, very polite... I drove into the Service Center with my newly acquired Diesel Jeep Grand Cherokee which I purchased elsewhere in a different State... after seeing an unexpected check engine warning on the dashboard. Diesel engines are better attended by someone already knowledgeable of them, and fortunately, there is a resident Diesel expert on the Key Jeep staff. I left my Jeep in good hands and afterwards I was later advised on how to avoid the misstep that possibly triggered the dashboard alert. Everyone from the Service person who first fielded my call (Jason), to the Diesel resident expert (Scott), and even the staff member who respectfully picked me up at my home when the vehicle was ready (Dale) All were top notch. TNX By the way, the Key Jeep Service personnel gave a thorough check of the vehicle and even activated my Sirius Radio service. More

I did not receive the 31-point inspection sheet. The truck still doesn't run as smoothly as it should. I'm not sure if they checked to see if it needed a tuneup. There is still a loud thump in the r The truck still doesn't run as smoothly as it should. I'm not sure if they checked to see if it needed a tuneup. There is still a loud thump in the rear end when it changes gear, even when the cruise control is on. The oil life status gauge was not reset, which makes me think maybe the oil was not changed even though I was charged for an oil change. More

My recent experience with the Key service department was great! Nicole worked very hard to communicate with my warranty company to get me the most value possible. Thanks again. great! Nicole worked very hard to communicate with my warranty company to get me the most value possible. Thanks again. More

Will not never go back there! Bad customer relations and they don't know what their doing there. Bad customer relations and they don't know what their doing there. More

No communication. Service took 4 days for a brake job. $200 dollar diagnostic fee. Expensive brake job. Service took 4 days for a brake job. $200 dollar diagnostic fee. Expensive brake job. More

Maintenance was done well. Shuttled me back-and-forth from work was a good experience. Shuttled me back-and-forth from work was a good experience. More

Extremely happy with the experience at Key. Very polite staff, and willing to work with us. Very polite staff, and willing to work with us. More

Polite knowledgeable and efficient. He was processing multiple deal and kept me informed on the progress all the way. He was processing multiple deal and kept me informed on the progress all the way. More

Great service. Everyone is always so welcoming and friendly. I feel very comfortable every visit. Everyone is always so welcoming and friendly. I feel very comfortable every visit. More

Although I did not buy my Jeep Grand Cherokee at Key Jeep of White River Junction, they have been simply amazing. I have been having issues with the radio since I purchased the car in January. They have bee of White River Junction, they have been simply amazing. I have been having issues with the radio since I purchased the car in January. They have been kind, attentive, and listened to my concerns. They helped resolve the Software issue by replacing my radio. When I went to pick up my Jeep last week I was greeted by first name right away. I’m grateful to have this service department in my neighborhood. More