
Key Ford of Hazleton
Hazleton, PA

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John the Salesman was great! George the finance guy was also nice. They were accommodating to our needs. The negative was the condition of the vehicle we purchased… dog hair over George the finance guy was also nice. They were accommodating to our needs. The negative was the condition of the vehicle we purchased… dog hair over the interior, spill marks on the console and seats, debris and dirt in the truck bed. Film on windows also. The detail shop or whoever preps the car for delivery needs to have a checklist or a post inspection to approve their work. We are happy with John but the condition of the vehicle was quite disappointing. More
Bought a vehicle at Key Ford Hazleton. Sales associate Christian DeAngelo was absolutely wonderful! He was very personable and was focused on whatever I needed during the sale. Everyone t Sales associate Christian DeAngelo was absolutely wonderful! He was very personable and was focused on whatever I needed during the sale. Everyone there was polite, professional and made the experience relaxed and stress free. There was no pressure and I wasn't pushed toward any extras during the sale. It was like no other dealership I have been to and it was actually a pleasant experience! Thank you! More
We purchased a used vehicle from Derek Sendrick and were treated very well. Great car and price. Minor issue after the sale was handled promptly and properly. Highly recommend Key Ford and Derek Sendrick treated very well. Great car and price. Minor issue after the sale was handled promptly and properly. Highly recommend Key Ford and Derek Sendrick! More
On a recent trip from Canada to the Gulf Coast, we experienced some mechanical problems with our truck. As it was a Friday afternoon, we knew that if we didn't get it fixed, we could be stuck for the experienced some mechanical problems with our truck. As it was a Friday afternoon, we knew that if we didn't get it fixed, we could be stuck for the weekend. Key Ford of Hazleton took care of us right away. They diagnosed and repaired the problem and had us back on the road in no time. Exceptional customer and highly recommend this dealership! Special thanks to Dominick for taking such great care of us! More
I was Disappointment that Ford does not make the parts for the 2002 Thunderbird anymore. I do appreciate your honesty and trying to help me as much as I can. I’m trying on my own to get the parts so we ca for the 2002 Thunderbird anymore. I do appreciate your honesty and trying to help me as much as I can. I’m trying on my own to get the parts so we can fix it. More
Very happy with most recent service. Dealer had to install new tires and do regular 5,000 mile service. All done in a reasonable amount of time. Service guy George was very cooperative with all my r install new tires and do regular 5,000 mile service. All done in a reasonable amount of time. Service guy George was very cooperative with all my requests, including using my rewards points and checking that tire pressure was correct. Friendly staff, even though I didn't buy the car there. More
I had body work done on my car and they did an excellent job. They kept me informed throughout the entire process and were flexible with drop off and pick up times. job. They kept me informed throughout the entire process and were flexible with drop off and pick up times. More
I have been dealing with Barber Ford since we moved to Luzerne Cnty now 12 yrs. They are very friendly, helpful, easy to deal with and their Service Dept. is A+. You call them for service and they are alw Luzerne Cnty now 12 yrs. They are very friendly, helpful, easy to deal with and their Service Dept. is A+. You call them for service and they are always very accommodating! I wouldn’t buy a Ford anywhere else! More
Had a mechanical issue with my new Explorer- the finance manager Rick delivered a loaner car to my home and then arranged to return my car to me after it was repaired. Excellent service! manager Rick delivered a loaner car to my home and then arranged to return my car to me after it was repaired. Excellent service! More
Excellent service. I had a problem with my key fob and they checked it to find that there was a problem and replaced it with a new one. Great service. I had a problem with my key fob and they checked it to find that there was a problem and replaced it with a new one. Great service. More