Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Key GMC of Rochester

Rochester, NH

Overview
Employees
Reviews
Vehicles
4.7
826 Reviews
Why should you buy from Key GMC of Rochester? Our unmatched service and diverse GMC inventory have set us apart as the preferred dealer in Rochester. Visit us today to discover why we have the best reputation in the Rochester area.
Contact Dealership
View Awards

400 N Main Street

Rochester, NH

03867

Directions

By Type

Showing 826 reviews

June 28, 2026

Irina was absolutely amazing! ! She walked us through every step and made sure we understood. Upon completion of the paperwork, she assisted me in making sure I knew how to use the More

by Dawn.moulton
Recommend Dealer
Yes
Employees Worked With
Irina Barth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irina Barth
Print
Jun 29, 2026 -

Key GMC of Rochester responded

Thank you for highlighting Irina’s support throughout your purchase. We’re glad she guided you through paperwork, set up your apps and phone integration, and answered all your questions. Congratulations on your new GMC and enjoy every drive! Experience the Key Difference

June 28, 2026

It was nice to be seen and heard by not only your sales team but your loan officer and will be telling others about my experience at your dealership More

by DAVEGAGNON23
Recommend Dealer
Yes
Employees Worked With
Jeff
Print
Jun 28, 2026 -

Key GMC of Rochester responded

It’s wonderful to hear that our sales team and loan officer took the time to listen to your needs. Thank you for choosing your GMC Sierra 1500 and for recommending us to others. We look forward to assisting you again. Experience the Key Difference

June 28, 2026

Quick check in and check out. very friendly staff, Billy was great, he listened to my concerns about my car. More

by NOUVEAUNAILS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Michaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 28, 2026 -

Key GMC of Rochester responded

It’s great to hear our check-in and check-out process was quick and that everyone was friendly. Kristy appreciated the opportunity to listen to your concerns and give your vehicle the attention it needed. Thank you for trusting us with your Kia Sorento. Experience the Key Difference

June 26, 2026

Easy and straightforward Decent people that help to find a vehicle that fits your budget More

by grant.g2u4ever
Recommend Dealer
Yes
Employees Worked With
Irina Barth
Print
Jun 26, 2026 -

Key GMC of Rochester responded

Thank you for highlighting how easy it was to find a vehicle within your budget with our assistance. Please let us know if there’s anything else we can do for you. Experience the Key Difference

June 26, 2026

When I arrived to make an appointment the service manager promptly asked how can I help. He kindly took my information & booked me an appointment for the next day even though he stating bookings are out thre More

by VP15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Sjoblom
Print
Jun 26, 2026 -

Key GMC of Rochester responded

We’re pleased our service manager could fit your Buick Encore GX in for a next-day appointment. It’s great the work was completed about three hours after you dropped it off at 8 AM. Kristy looks forward to helping with any future service needs. Experience the Key Difference

June 24, 2026

Issue with my speed control was not resolved. I booked another appointment for next week which will be the third one for this issue. More

by RFPHD53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 24, 2026 -

Key GMC of Rochester responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 24, 2026

Happy with the service, they gave me the diagnostic, and scheduled my appointment the sooner they could. More

by Karla
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 24, 2026 -

Key GMC of Rochester responded

Thank you for choosing us for your Buick Encore GX service. We’re glad our team provided a clear diagnostic and got you scheduled at the earliest opportunity. We appreciate your feedback and look forward to assisting you again. Experience the Key Difference

June 23, 2026

The service department got me on the schedule quickly to resolve the problem. Timely and efficient More

by D.ALVES1000
Recommend Dealer
Yes
Employees Worked With
Kristy Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy Michaud
Print
Jun 23, 2026 -

Key GMC of Rochester responded

What a pleasure to hear our team could fit your GMC Canyon in quickly and resolve the issue efficiently. Your five-star rating truly brightens our day. Thank you for sharing your experience! Experience the Key Difference

June 22, 2026

I had a positive experience with Irina, however, I thought management was a bit rude and their customer service was lacking. I discovered an issue only upon delivery, when I was literally about to dri More

by jillmmulligan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Irina Barth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Killian Kondrup
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irina Barth
Print
Jun 26, 2026 -

Key GMC of Rochester responded

Jill, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 21, 2026

Not perfect now my alarm amd clock don't work! They were fine when I dropped off my truck More

by LEETRUCKING2027
Recommend Dealer
No
Employees Worked With
Kristy Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy Michaud
Print
Jun 26, 2026 -

Key GMC of Rochester responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

1
2
3
4
...
83