Key GMC of Rochester - Service Center

The service advisor/department at Rochester Key GMC were kind, helpful, informative and eased my anxiety with an issue on my Chevy. My home dealership could not fit me in for two weeks and Rochester Key GM kind, helpful, informative and eased my anxiety with an issue on my Chevy. My home dealership could not fit me in for two weeks and Rochester Key GMC got me in very quickly. Before I even brought up possible warranty coverage, Kristy was right on top of it. Thank you so much for everything! More

Friendly service Truck done when they said it would be done five star rating. 10 out of 10 done five star rating. 10 out of 10 More

This dealership is housed in a modern building. The layout and waiting room is very comfortable. The people that work there are friendly and passionate about their jobs. I'm sure they are happy whe The layout and waiting room is very comfortable. The people that work there are friendly and passionate about their jobs. I'm sure they are happy when the customers are happy. More

Great first experience for 50,000 mile service. Staff terrific explaining KEY’S way of services in a professional and friendly manner. The muffins were good. KEY will be next service choice. Staff terrific explaining KEY’S way of services in a professional and friendly manner. The muffins were good. KEY will be next service choice. More

Always a great experience. Very Honest and super reasonable prices. You guys rock! I got my appt time wrong, was over an hour late and they still accommodated me and had all th Very Honest and super reasonable prices. You guys rock! I got my appt time wrong, was over an hour late and they still accommodated me and had all the work done by end of day. Sincerely appreciated More

Friendly professional customer service Positive experience Excellent customer service, courteous attentive to the needs of the client. experience Excellent customer service, courteous attentive to the needs of the client. More

Fixed vehicle as needed. Thank you for the great job. Paul was awesome to deal with! Thank you for the great job. Paul was awesome to deal with! More

They always keep me informed and do a great job. No issues with them at all No issues with them at all More

Every bit of service was perfect couldn't ask for better customer service I will definitely be back and send anyone I know there customer service I will definitely be back and send anyone I know there More

Our service we had no complaints with. My husband said everyone was on time and courteous and quite helpful My husband said everyone was on time and courteous and quite helpful More