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Key GMC of Rochester - Service Center

Rochester, NH

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48 Reviews

48 Reviews of Key GMC of Rochester - Service Center

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June 13, 2024

Very professional and outstanding customer service. I will be bringing my vehicle here for all needs in the future. More

by fiftysixmlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie
June 12, 2024

Made an appointment over the phone, they never mentioned that they had moved, when I got to the new place they didn’t have my appointment on the books. I declined having my air filter replaced and I had to More

by Sully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2020

brought my car in on Thursday as it was stuck in 4wd and had som other on going issues told them my primary concern was the 4wd and they said they would look at the other issues Monday. Tuesday rolls around More

by laura.delorey12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Hurley, Michael Ducharme
January 25, 2020

Excellent Always been friendly, courteous and professional. I don't have any other words that I can type. Keyboard has only select letters that I can use More

by jkpeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : liz
January 15, 2020

I have been to Key two times now for service and am happy with the service I received. I will continue going to Key for my service More

by Skierbob1
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2020

Thanks very much for your great service. I really appreciated Liz’s help In getting me in for my inspection and I appreciate the fact that it was complimentary. Great place I’ll definitely keep comin More

by jdsullivan
Recommend Dealer
Yes
Employees Worked With
Liz
January 08, 2020

Very accommodating they seem to be on top of things. Unlike some other dealers they are honest about what needs to be done. No made up problems More

by jerryhvac
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Cataldo
December 29, 2019

Explained everything well. A lot of stuff that`s new to me. The service dept fixed my issue fast. I got right in. Liz was always friendly and helpful. They always are there if I have a question or need anything More

by LAVINIA2754
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan
December 24, 2019

Check engine light /stalling I brought my equinox there for a issue with car stalling They were very friendly plus fixed issues within 45 minutes I was on my way with a smile o More

by Taz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2019

First oil change Thank you to the kind service rep , that provided service with a Smile and happiness . Friendly service is becoming rare . I am happy to see that a si More

by Kevin Parron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
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