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Key GMC of Rochester - Service Center

Rochester, NH

4.7
274 Reviews

274 Reviews of Key GMC of Rochester - Service Center

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August 30, 2025

I contacted the service manager and he was quick to respond. The manager and the technician worked hard to get my vehicle back to me as quickly as possible. Thank you for taking the extra time to get t More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Paul and the team at Key GMC were very helpful and understanding of the situation with my truck. Fixed in less than a day! Can’t thank the Key team enough. More

by mbuss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

My service was excellent and people friendly and cordial… I would highly recommend this facility for all your cars needs! And they have excellent snacks!!! More

by RONANNP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

People at the dealership are nice knowledgeable and polite. Nice clean waiting room and bathroom. Service was done in a timely manner and truck is working well again. Price for repair was on the high s More

by COUTURE0614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Carney
August 22, 2025

Matt and all the others help me get what I wanted at a fair price More

by Eddipeteed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvinson Veras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Pridham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

Service department was able to get me in promptly, quickly diagnosed the issue, and corrected it promptly. Excellent experience. More

by Theturfman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2025

I had to bring my car back after maintenance due to a leak that they let me go home with the first time. More

by SUEDIONNE2228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy, Mellissa
August 16, 2025

Friendly and knowledgeable staff! Made the process easy and efficient. 10/10. Will definitely be back. More

by Micheletrela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Michaud,
August 15, 2025

They were very quick on service. I give then a a 5 star. Great to do business with. More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

He did what I needed in a hurry and was very professional He's the man! More

by t.jay.turcotte1979
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Sansoucie