Key GMC of Rochester - Service Center

Check engine light on Great service I came in on Saturday around 1 pm and they got me right in they gave me a loaner car to take my wife to lunch and when we got back they Great service I came in on Saturday around 1 pm and they got me right in they gave me a loaner car to take my wife to lunch and when we got back they were already done. More

Inspection & Warrenty My 2014 Acadia had bad strutts and they were required for inspection. Paul worked with the team and they are covered under warranty. I was able to get My 2014 Acadia had bad strutts and they were required for inspection. Paul worked with the team and they are covered under warranty. I was able to get all the work done the following week and be able to have my car inspected before end of the week. More

My experience has been pleasant I always feel that my car is well maintained and its always checked to ensure proper working order every time I bring it in, no matter what the prob I always feel that my car is well maintained and its always checked to ensure proper working order every time I bring it in, no matter what the problem is. More

Simple, well done Service worked efficiently and did a fantastic job. Paul catered to my every need and was always available for any questions or concerns. Same goes fo Service worked efficiently and did a fantastic job. Paul catered to my every need and was always available for any questions or concerns. Same goes for the whole service team. More

Recall of pontiac vibe airbag needing replacement ement Friendly accommodating staff good service prompt and done sooner than expected. Waiting room comfortable and pet friendly. Comfortable wait.overall I Friendly accommodating staff good service prompt and done sooner than expected. Waiting room comfortable and pet friendly. Comfortable wait.overall I had a very pleasant experience and would re commend to anyone. More

Poor review Service started work without the complete ok wasn’t really happy with the work provided truck had lots of work done and they were careless I spent 250 Service started work without the complete ok wasn’t really happy with the work provided truck had lots of work done and they were careless I spent 250$ on a detailing job after because my truck was covered in hand prints and grease also they did oil cooler lines and never added oil back in when I just had a oil change prior found that out because I was on the highways and my oil pressure dropped and the light came on glad I didn’t do any damage to my truck More

Evaluation of both headlights that weren’t working Dealership able to get my car in right away. Very friendly Service center staff. Able to figure out problem and complete work within few hours. Dealership able to get my car in right away. Very friendly Service center staff. Able to figure out problem and complete work within few hours. More

Great sales and service. Bought a new vehicle at Key a few months ago and was very happy with allowance for my trade and great price on purchase. Set up 1st service appointm Bought a new vehicle at Key a few months ago and was very happy with allowance for my trade and great price on purchase. Set up 1st service appointment and was really happy with scheduling options. More

SRVICE DEPT. PAUL SANCOUCIE THE SERVICE DEPT. MANAGER IS THE MOST CARING AND KINDEST MAN YOU WILL EVER MEET. NOT OUT FOR JUST THE DOLLARS. THIS MAN GOES ABOVE AND PAUL SANCOUCIE THE SERVICE DEPT. MANAGER IS THE MOST CARING AND KINDEST MAN YOU WILL EVER MEET. NOT OUT FOR JUST THE DOLLARS. THIS MAN GOES ABOVE AND BEYOND FOR HIS CUSTOMERS. BEST THING THAT EVER HAPPENED TO THIS GARAGE. "PAUL SANSOUCIE" :-) WILL NOT FIND BETTER SERVICE ANY WHERE ELSE! More

Great customer service The people who answered the phone is always pleasant. And Paul the service manager has been very nice and helpful!!! Great customer service... thank y The people who answered the phone is always pleasant. And Paul the service manager has been very nice and helpful!!! Great customer service... thank you Paul More