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Key Scales Ford

Leesburg, FL

4.6
1,606 Reviews
Call Dealership (352) 787-3511
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1719 Citrus Boulevard

Leesburg, FL

34748

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1,606 Reviews of Key Scales Ford

July 07, 2025

Very much appreciated the timely and efficient service that I received to do the necessary repairs to my vehicle ! More

by Klysengolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Allison
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July 01, 2025

Service department was great! Friendly, efficient, and thorough service of my vehicle. The waiting area has coffee and vending machines available. Will definitely be returning for More

by Jluva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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May 06, 2025

Tom and the cashier ladies were friendly and made a stressful situation easier to deal with. They did the work in less time than expected! So far the car is good. Ford motor company is a big disappo More

by jas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thom in service
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May 05, 2025

Friendly check in and check out Also nice ladies at checkout. Fast and reliable service More

by Mamaglow62@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of Sales
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April 14, 2025

Under promise over deliver. Quality experience from all personnel we met. Will recommend this dealership. More

by Car & Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Riccard-Service Dept
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April 03, 2025

The staff at Key Scales Ford are friendly and create a family atmosphere. Thank-you. More

by tpjohnke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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March 30, 2025

Scheduled appointment, right on time was in and out. Fast service very professional and informative about my vehicle. More

by earljs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Randy Lofton
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February 19, 2025

Key scales was excellent. I ordered an F150 but it was too late for a 24. So they reordered as a 25. The guaranteed me that they would work it out with me. Yeah right. Guess More

by Bouger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna, Fred Almonte
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November 18, 2024

I took my Ford Escape for repairs of a leaking exhaust turbo that was leaking oil. Charges so far $1975.00 and still leaking oil. I believe since I'm a 81 year old handicap senior these charges added by More

by tommydanish1035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian service manager, Fred Almonte
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Nov 18, 2024 -

Key Scales Ford responded

Our service manager has addressed these issues with the customer. Unfortunately, he is very confused. He also services his car with Walmart , who overfilled his car with oil during the last oil change he did with them. We have pictures to prove this situation after he brought the car back to us and claimed our repair was causing the leaks. That is not true. Our service manager reviewed the entire history of what was done to the vehicle while it was in our possession, which the customer approved. We even checked our work last time the customer mentioned the oil leak. The vehicle is 9 years old with almost 75K miles on it. The customer also declined additional repairs he needed. We have done our best to assist this customer.

October 25, 2024

Thomas and Bobby saved our vacation in less than 20 minutes with 5 minutes to go until closing time. Such professional work by both gentlemen. We can’t thank you enough for not only diagnosing the blow More

by SparkyMark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas from service and Bobby Diesel Mechanic
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Oct 30, 2024 -

Key Scales Ford responded

Thank you both for leaving our Thomas, Bobby, and the rest of our Service Team a 5-star review, Mr. & Mrs. Gutowski! Your time is extremely valuable to us and we’re pleased to be able to make the most of it!

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