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Kia Cerritos

Cerritos, CA

4.7
1,152 Reviews

18201 Studebaker Rd

Cerritos, CA

90703

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Showing 1,152 reviews

December 17, 2021

My cousin, Pete Kelly, service dept, recommended Kia of Cerritos, as I was interested in a Kia or similar car. Consumer Reports recommended Kia Optima 2017/18 as good used car. I bout a 2018 model. I was More

by jmichaeldonnelly2003
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Jorge, sales, also Sales dept. Manager Claudia did a very good job on my sale and getting the car delivered to my house.
Jan 20, 2022 -

Kia Cerritos responded

Thank you for the 5-star review! We are so happy that you enjoyed your experience at Kia of Cerritos! We appreciate your business and look forward to serving you in the future!

December 15, 2021

The problem with my car was tricky, but the dedication to good service they found the issue and it has been fixed and the charge amount was correct for what they had to do to find the issue. More

by DebraEFinch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Gallegos
Jan 20, 2022 -

Kia Cerritos responded

Thank you for the 5-star review! We are so happy that you enjoyed your experience at Kia of Cerritos! We appreciate your business and look forward to serving you in the future!

December 15, 2021

Fast, efficient and helpful. Uses Lyft and Uber to allow you to get home without charge. More

by Najackson25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 20, 2022 -

Kia Cerritos responded

Thank you for the 5-star review! We are so happy that you enjoyed your experience at Kia of Cerritos! We appreciate your business and look forward to serving you in the future!

December 14, 2021

Everyone was very nice and helpful. They made sure we were comfortable and understood everything. More

by breth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Near
Jan 14, 2022 -

Kia Cerritos responded

Thank you for the great review and for choosing Kia of Cerritos! We are happy to hear you had a great experience with us! We appreciate your loyalty and look forward to serving you in the future!

December 14, 2021

After our car was vandalized, we needed several issues fixed. Kia Cerritos took in the car and fixed them in a timely manner. I would also recommend their added insurance to cover costs. Thank you. More

by pabloornellas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Near
Jan 20, 2022 -

Kia Cerritos responded

We are so sorry that you were vandalized but glad that we could get you fixed up and back on the road. Thank you for choosing Kia of Cerritos. We appreciate your business and look forward to serving you again in the future!

December 07, 2021

I had a great experience and Pete who was my advisory was very helpful and great customer service. I would recommend your appointment with Pete. More

by Joceline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete
Jan 20, 2022 -

Kia Cerritos responded

Thank you for the 5-star review! We are so happy that you enjoyed your experience at Kia of Cerritos! We appreciate your business and look forward to serving you in the future!

December 06, 2021

I NEVER have to worry about our car being repaired properly. My Service Advisor, Aldo is great! He is attentive to what service or repair our car needs. He is honest about what is needed. We are More

by Cebreeden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo, Mark Near
Jan 20, 2022 -

Kia Cerritos responded

Thanks for the compliment. We will definitely pass the kind words on to Aldo. We really appreciate your business and loyalty. See you next time!

December 04, 2021

Angelica was extremely helpful and answered all my questions regarding my wants and needs and i a vehicle More

by Erod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelica Campos
Jan 20, 2022 -

Kia Cerritos responded

Thank you for the 5-star review! We are so happy that you enjoyed your experience at Kia of Cerritos! We appreciate your business and look forward to serving you in the future!

December 04, 2021

Our experience at Kia of Cerritos was very pleasant. Our salesperson was very knowledgeable and helpful. More

by khoney1515
Recommend Dealer
Yes
Employees Worked With
Mark Near
Jan 20, 2022 -

Kia Cerritos responded

Thank you for the 5-star review! We are so happy that you enjoyed your experience at Kia of Cerritos! We appreciate your business and look forward to serving you in the future!

November 30, 2021

Good customer service. Would recommend to friends and family. Good at answering questions about the cars that they had. More

by Miranda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren
Jan 20, 2022 -

Kia Cerritos responded

Thank you for the 5-star review! We are so happy that you enjoyed your experience at Kia of Cerritos! We appreciate your business and look forward to serving you in the future!

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