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Kia City
Bronx, NY
1,349 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,349 reviews
July 27, 2021
Sad to say the aftermath of this purchase has been completely unsatisfying. About a week after this purchase, I reviewed my documents and decided I wanted to cancel out the warranties- as it wasn't ne completely unsatisfying. About a week after this purchase, I reviewed my documents and decided I wanted to cancel out the warranties- as it wasn't necessary for me. Plus the amount of the warranties negated my initial down payment of $5000. I reached out to Yessenia and Jimmy both to have this removed. Per Yessenia, after the sale is completed, she has nothing more to do with it. Per Jimmy, it take 3 months to remove... insane!!! According to the bank, it can take MAYBE up to 7 business days at max. Once I informed Jimmy of what the bank explained, he explained the process on his end and promised to get the corrections sent over to the bank immediately. 2 months later, it still isn't done and I'm still paying interest on this additional $5,500. At this point, Jimmy nor anyone from this location is returning my phone calls or responding to my messages. I will definitely not be a returning customer nor referring anyone due to their lack of customer service. More
by mercedes hopkins
Employees Worked With
Jimmy Sanchez, Jesenia Vargas
Verified CustomerJuly 23, 2021
The service was excellent and John is a very friendly person he makes sure that your car gets fixed up the right way so you don’t have to worry about it. person he makes sure that your car gets fixed up the right way so you don’t have to worry about it. More
by jkonsky
Employees Worked With
John Arias
July 23, 2021
Tierrea was extremely patient and informative. she made the decision making process very easy and comfortable. Overall the she made sure to provide exceptional service from the time I walked in till I drov the decision making process very easy and comfortable. Overall the she made sure to provide exceptional service from the time I walked in till I drove out in my brand new Sportage. Absolutely amazing and seamless experience More
by XALETAC
Employees Worked With
Tierrera Saunders
July 22, 2021
Very friendly and helpful.. I didn’t have an appointment and they were still able to fit me in with their schedule . Every time I go there I am treated with respect and they were still able to fit me in with their schedule . Every time I go there I am treated with respect More
by ABROWN983
Employees Worked With
John Arias
July 21, 2021
The sales advisor that helped me was Jerry and he was amazing! He helped me find a perfect car in my budget and at a great rate and was very honest and transparent about everything. He made the process s amazing! He helped me find a perfect car in my budget and at a great rate and was very honest and transparent about everything. He made the process so easy so if or when you go please ask for him More
by Kyky2109
Employees Worked With
Terry Michel, Jerry Rizvi
July 21, 2021
Both Jerry and Terry were very professional and highly efficient and effective in their work. Best dealership experience to date! We would recommend Bronx Kia to anyone looking for a well-designed and bui efficient and effective in their work. Best dealership experience to date! We would recommend Bronx Kia to anyone looking for a well-designed and built Kia. More
by HYUNGIK7
Employees Worked With
Terry Michel, Jerry Rizvi
July 20, 2021
I have purchased several new Kia vehicles and been to a few Kia dealers. By far, Bronx Kia had Ben the best. There sales team, parts and service department are phenomenal. I purchased my k5 and had an awe few Kia dealers. By far, Bronx Kia had Ben the best. There sales team, parts and service department are phenomenal. I purchased my k5 and had an awesome experience. I also service all my vehicles there and John makes it as smooth as possible. Thanks guys for making every visit exceptional. More
by SR.RODRIGUEZ624
Employees Worked With
John Arias, Jerry Rizvi
July 20, 2021
The dealers were nice courteous made sure they kept you comfortable. They didn’t waste your time and tried to make sure things happened quickly comfortable. They didn’t waste your time and tried to make sure things happened quickly More
by ITSGETTINGBETTER321
Employees Worked With
Terry Michel, Kareem Burnside
