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Kia City

Bronx, NY

4.4
1,352 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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3505 Conner St

Bronx, NY

10475

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Showing 1,352 reviews

March 31, 2023

Kia dealer have great customer service. They are very caring about the people that come in to the dealership I love because and I love the hospitality and the respect that they give to the More

by pat.hay66
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kareem Burnside
Apr 07, 2023 -

Kia City responded

Thank you very much Pat.hay66! We are grateful that you took a moment to let us know how your service went. Thank you for choosing us for your auto needs.

March 30, 2023

Very kind and professional service. I am happy dealing with Bronx Kia and I will recommend them to others. More

by Byung
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sal Mayorga, Terry Michel
Mar 31, 2023 -

Kia City responded

We appreciate your choosing Bronx Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success and we look for feedback as we continue to grow and understand the needs of our customers. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

March 30, 2023

A very friendly and professional place , they go the extra mile to get yoy the best service for ypu. More

by LUISFLORES612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kia service
Mar 31, 2023 -

Kia City responded

Wow LUISFLORES612, your review is sprinkled with kindness we're proud to hear about this about our team. Thank you for choosing us for this car-buying experience!

March 29, 2023

Service was great. Didn’t have to wait too long and the receptionist was very nice & professional! More

by soul1music
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Mayorga, Julio Guina, Jerry Rizvi, Julio Grullon, Kareem Burnside, Benjamin DeLeon, Amy Beltre, Pamela Gonzalez, Tierrea Saunders, Matthew Mayorga
Mar 31, 2023 -

Kia City responded

Soul1music, We appreciate your choosing Bronx Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success and we look for feedback as we continue to grow and understand the needs of our customers. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

March 29, 2023

Service held on to my car for a week. I decided to call and ask what was going on with my car and they told me the part they needed was on back order and they don’t know when it will be b More

by TURNER.TIANA93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith in the service dept.
Mar 31, 2023 -

Kia City responded

We sincerely apologize for the experience that had you feeling this way. We treat all customers with equality and provide customer service and attention. We would like the opportunity to speak with you about this. Can you please email our Executive Director at customerservice@bronxkia.com Thank you!

March 29, 2023

I bought a used car in October in November the car just would not reverse they took it to service and got it back to only have the same problem a few days later it is March and I still don't have the car a More

by Maiziearroyo428
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Sal moyorga
Mar 31, 2023 -

Kia City responded

We sincerely apologize for the experience that had you feeling this way. We treat all customers with equality and provide customer service and attention. We would like the opportunity to speak with you about this. Can you please email our Executive Director at customerservice@bronxkia.com Thank you!

Mar 31, 2023 -

Maiziearroyo428 responded

Maiziearroyo428 I bought a used car in October in November the car just would not reverse they took it to service and got it back to only have the same problem a few days later it is March and I still don't have the car and when you call they give you the run around they don't call back and all they say is we don't know when the car will be fixed they have horrible customer service and are very unprofessional I have reached out to a lawyer and plan on take this to court I am writing this review to lt other know don't go to Kia you will get ripped off my next move is to go to the media wish me luck cause I have a battle ahead of me My email is maiziearroyo428@gmail.com

March 28, 2023

Excellent experience at Bronx Kia helping my niece purchase a Kia Telluride EX X Line. Pamela G was great. She is friendly, honest, knowledgeable and worked to make the deal happen. No high pressure More

by JanJan27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pamela Gonzalez, Christian Acevedo
Mar 30, 2023 -

Kia City responded

Hi, JanJan27 that's awesome! We are so happy to hear that Pamela & Chris could be part of creating a great experience for you. Thank you for letting us know how we're doing and giving us a 5 STAR RATING!

March 28, 2023

Great customer service and excellent staff who is willing to assist me with all of my concerns More

by AWAIOFLYFE
Recommend Dealer
Yes
Employees Worked With
K. Burnside
Mar 30, 2023 -

AWAIOFLYFE responded

This location provided excellent customer service and answered all of my questions regarding the services providedz

Mar 30, 2023 -

Kia City responded

Our team works hard to bring our service to a high level and we appreciate the feedback so we know we're doing it right. Thank you so much AWAIOFLYFE!

March 27, 2023

The service was excellent and friendly personnel was top 👌 knot keep up the good work More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A.J , pic not shown
Mar 30, 2023 -

Kia City responded

Linda Wow! What a great review of our service to you. We know our personal, one-on-one service is an important part of our success. Thank you for acknowledging our Bronx Kia team!

March 26, 2023

Great customer service and helped me get the vehicle I wanted. Definitely recommend. Thank you Pamela and the rest of the BronxKia staff. More

by Arivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Michel, Pamela Gonzalez
Mar 30, 2023 -

Kia City responded

Only the best for you Arivera! Pamela is a top service professional and we're glad to have her on our team that's for sure. We truly appreciate your business!

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