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Kia City

Bronx, NY

Overview
Employees
Reviews
Vehicles
4.4
1,352 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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3505 Conner St

Bronx, NY

10475

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Showing 1,352 reviews

March 26, 2023

Your dealership is fantastic and the employees are awesome. But now as far as the service center come well I have a different words for it . Why have a service center when it comes to the little body More

by cdejesus1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin DeLeon, Christian Acevedo
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Mar 30, 2023 -

Kia City responded

cdejesus1127 We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Bronx Kia. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Can you please email our Executive Director at customerservice@bronxkia.com Thank you!

March 24, 2023

Staff at Bronx KIA provides excellent customer satisfaction. Jerry was extremely professional and courteous. Also, he was able to answer all of our concerns and questions to help us decide which c More

by nise531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Mayorga, Jerry Rizvi, Amy Beltre, Christian Acevedo
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Mar 30, 2023 -

Kia City responded

nise531🙏🏽Thanks so much for your review about Jerry Rizvi! He is the kind of amazing sales professional who takes care of his customers 100%! We appreciate your choosing Bronx Kia and your Jerry recommendation! Please send your family & friends to see Jerry at Bronx Kia! That is the best compliment any salesperson could ever receive! If we can be of assistance to you in the future with your auto care needs or if you need anything for your vehicle, please reach out to us at customerservice@bronxkia.com Thank you!

March 24, 2023

Great experience at Bronx KIA! !!! This dealer really has put together an awesome team. Thank you Pamela G. (sales rep) for renewing my faith in car salespersons. She did an ama More

by Yolandahernandezdelorca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ, Pamela Gonzalez, Christian Acevedo
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Mar 30, 2023 -

Kia City responded

Wow thanks, Yolandahernandezdelorca it sounds like we got everything right when you spoke with Pamela, Chris & AJ! We have many more team members that handle business in the same top-notch fashion as well. We also thank you so much for taking a moment to leave a review and a 5-star rating.

March 24, 2023

This is dealer has great has great customer service and helped me out with my needs More

by dspri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Acevedo
Report | Print
Mar 30, 2023 -

Kia City responded

Thank you very much Dspri! We are grateful that you took a moment to let us know how your service went. A big THANK YOU

March 24, 2023

the service was great the sales rep was very professional i would recommend bronx kia to my friend who wants to purchase a vehicle More

by WISE277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Michel, Benjamin DeLeon
Report | Print
Mar 30, 2023 -

Kia City responded

WISE277, Wow! What a great review of our service to you. We know our personal, one-on-one service is an important part of our success. Thank you for acknowledging our Bronx Kia team!

March 21, 2023

Service manager took the time to discuss my concerns about what was happening with my vehicle. Mechanic was able to diagnose the issue and provide a solution. More

by plastic112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Mar 30, 2023 -

Kia City responded

Plastic112, We appreciate your choosing Bronx Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success and we look for feedback as we continue to grow and understand the needs of our customers. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

March 21, 2023

Did a good job showing us the car we were interested in and being honest about timing and price. Did not try to over sell. More

by TMUELLER1212
Recommend Dealer
Yes
Employees Worked With
Jerry Rizvi
Report | Print
Mar 30, 2023 -

Kia City responded

Hi TMUELLER212 this is great to hear. We work hard to be good at our jobs, we want to do the right things and make fair decisions. It is even better when we are able to do this AND connect with our customers on a personal level. Thank you so much for taking a moment to give us this great feedback! Respectfully, Bronx Kia

March 21, 2023

Very nice everyone was very friendly definitely recommend waiting area very nice and cleanlove it More

by Carmenrodriguez0517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Mar 30, 2023 -

Kia City responded

Carmenrodriguez0517 We appreciate your choosing Bronx Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success and we look for feedback as we continue to grow and understand the needs of our customers. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

March 19, 2023

Everyone is so willing to help you and to make sure your needs are met. On the downside, you should get a free car wash as well. Overall good service. More

by BVRLY675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Mayorga, Christian Acevedo
Report | Print
Mar 30, 2023 -

Kia City responded

Hello BVRLY675 thank you for taking a moment to leave a rating and review for our service! If you have any additional feedback on how we can earn a 5 STAR RATING from you in the future, please email us at: customerservice@bronxkia.com. We would love to hear from you. Thanks for being a customer of Bronx Kia!

March 18, 2023

Excellent care when I dropped my car off! Very courteous! Very professional and yet friendly More

by cmondrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Guina
Report | Print
Mar 30, 2023 -

Kia City responded

Hi, Cmondrone thank you for taking a moment to leave a review and 5 STAR RATING! It is always our goal to make our customers feel they are well-informed when dealing with our service team. It is great to know we hit the mark for you! Thank you so much!

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