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Kia City

Bronx, NY

Overview
Employees
Reviews
Vehicles
4.4
1,352 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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3505 Conner St

Bronx, NY

10475

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Showing 1,352 reviews

March 18, 2023

They take great care of you. Excellent service from the kia team. Also you’re not there for long either. More

by meltorres1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Mayorga, Terry Michel
Report | Print
Mar 30, 2023 -

Kia City responded

Our team works hard to bring our service to a high level and we appreciate the feedback so we know we're doing it right. Thank you so much Meltorres1010

March 15, 2023

This location has great customer service and wonderful staff that provide all their clients and future prospects with thorough information. More

by AWAIOFLYFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kareem Burnside
Report | Print
Mar 30, 2023 -

Kia City responded

AWAIOFLYFE Wow! What a great review of our service to you. We know our personal, one-on-one service is an important part of our success. Thank you for acknowledging our Bronx Kia team!

March 14, 2023

MR. KEITH has always been the utmost professional representative of the service department at Bronx Kia. The parts department staff and Mr Keith have always been pleasant & efficient when i've come t More

by Mia Franklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Mayorga, Kareem Burnside
Report | Print
Mar 15, 2023 -

Kia City responded

Mia Franklin thank you for your kind words about Keith from our service department. We truly appreciate your business! You can always reach out to the Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

Mar 15, 2023 -

Mia Franklin responded

Who is the Executive Director? I would love to express how the sales & watranty department failed to provide me with thorough service which is why i would never buy another Kia from that location or refer anyone to them.

March 13, 2023

I WAS TRICK INTO BUYING A FWD AND I REQUESTED A AWD. KIA LIED. AND AFTER BRINGING THE PROBLEM TO THERE ATTENTION THEY IGNORED ME AND THEY REFUSE TO SPEAK TO ME. More

by ROGERSPELLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henny. HE LIED , Sal Mayorga, Christian Acevedo
Report | Print
Mar 15, 2023 -

Kia City responded

We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Bronx Kia. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Can you please email our Executive Director at customerservice@bronxkia.com Thank you! New boost

Mar 15, 2023 -

ROGERSPELLEN responded

MOST IMPORTANTLY I WANT MY ALL WHEEL DRIVE (AWD) , OR 4WD. SECONDLY I DO APPRECIATE YOU RESPONDING TO ME. PLEASE HAVE SOME ONE CALL ME AT (646 549-7388 ) I WOULD BE MORE THAN HAPPY TO RESOLVE THIS ON GOING DISCOMFORT!

March 13, 2023

Excellent customer service. Greeted me and told care of all my car needs. Will return and recommend to family and friends. More

by VVJJJS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette - service department
Report | Print
Mar 15, 2023 -

Kia City responded

Thank you very much VVJJJS5! We are grateful that you took a moment to let us know how your service went. A big THANK YOU right back at ya!

March 10, 2023

This dealership is very business oriented and superbly professional. The dealership makes you feel like a member for life, as long as you take care of your business. Lol More

by derekpolitics75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerry
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Mar 15, 2023 -

Kia City responded

Hi derekpolitics75 this is great to hear! We know that our team creates many success stories like this every day. We truly appreciate you taking the time to let us know your thoughts and giving us a 5 STAR RATING!

March 09, 2023

First question is not applicable (no charge for ignition immobilizer). As for the second question, cannot rate the quality of the work, as it is not something I would know. Service is always prompt and in More

by bonni_boo
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Bryan
Report | Print
Mar 15, 2023 -

Kia City responded

Hi bonni_boo, thank you for letting us know how we're doing and giving us a 5 STAR RATING!

March 09, 2023

Fast and efficient service. In and out. Didn't experience any problems at all. Awesome More

by rlbsam5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pamela Gonzalez
Report | Print
Mar 15, 2023 -

Kia City responded

Awesome! We love hearing from our happy customers--thank you for being a loyal customer! We will keep striving to give great experiences like the ones you have had with us.

March 08, 2023

I just purchased a used vehicle 3 months ago and have been back to the dealership 4 times since. The car is still squeaking after spending 600 dollars on brakes and rotors. This place is horrible. I will More

by banderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal Mayorga, Julio Guina
Report | Print
Mar 09, 2023 -

Kia City responded

We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Bronx Kia. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Can you please email our Executive Director at customerservice@bronxkia.com Thank you!

March 08, 2023

I DONT HAVE ANYTHING BAD TO SAY THEY RESPECFUL GET THE JOB DONE RIGHTTHE FIRST TIME. I DONT HAVE TO WAIT LONG MOST THE TIME More

by no2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Michel
Report | Print
Mar 15, 2023 -

Kia City responded

We appreciate your choosing Bronx Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success and we look for feedback as we continue to grow and understand the needs of our customers. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

Mar 15, 2023 -

no2 responded

KEEP UP THE GOOD WORK 👍

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