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Kia City

Bronx, NY

Overview
Employees
Reviews
Vehicles
4.4
1,352 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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3505 Conner St

Bronx, NY

10475

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Showing 1,352 reviews

February 05, 2023

These people are unprofessional and work with false advertisement on their website. They also make people sign documentation without any prices or payment arrangements. More

by Stop scamming
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sal Mayorga, Benjamin DeLeon
Report | Print
Feb 08, 2023 -

Kia City responded

We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Bronx Kia. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Can you please email our Executive Director at customerservice@bronxkia.com Thank you!

February 04, 2023

Effective, clear, quick and throughout service. Jerry was great helping us navigate financial options. Car was ready as promised within a couple of days. More

by xnorena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Rizvi, Christian Acevedo
Report | Print
Feb 08, 2023 -

Kia City responded

Hey Xnorena - You said everything we want to hear about our sales team! Thank you so much for your feedback!

February 03, 2023

Keith from Bronx Kia provided great customer service, kept me updated with the status of my vehicle when I came in get my it serviced. More

by gerena21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Feb 08, 2023 -

Kia City responded

Hi Gerena21 - that's awesome! We are so happy to hear that Keith could be part of creating a great experience for you. Thank you for letting us know how we're doing and giving us a 5 STAR RATING

February 03, 2023

They try to get you in and out quickly. . Very friendly.. and the waiting areas are clean with refreshments. More

by DINAEDNYIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ in sales ??????????, Sal Mayorga, Julio Grullon, Christian Acevedo
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Feb 08, 2023 -

Kia City responded

Hi Dinaednyit - this is great to hear. We work hard to be good at our jobs, we want to do the right things and make fair decisions. It is even better when we are able to do this AND connect with our customers on a personal level. Thank you so much for taking a moment to give us this great feedback! Respectfully, Bronx Kia

February 03, 2023

The front desk was so accommodating and kept me well informed. Always made sure that my needs were met. More

by Jewels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Rizvi
Report | Print
Feb 08, 2023 -

Kia City responded

Hello Jewels, thank you for taking a moment to leave a rating and review for our service! If you have any feedback on how we can earn a 5 STAR RATING from you in the future, please email us at: customerservice@bronxkia.com. We would love to hear from you. Thanks for being a customer with Bronx Kia!

February 03, 2023

They are very attentive and friendly. They perform arrive fast as needed and don't push you to get other stuff unless the car really needs it. More

by JERONIMOCARLOS78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette - Service Dept. , Terry Michel, Kareem Burnside
Report | Print
Feb 08, 2023 -

Kia City responded

We appreciate your choosing Bronx Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success and we look for feedback as we continue to grow and understand the needs of our customers. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

February 03, 2023

Experience here went amazing. Pamela was wonderful, she was very helpful and patient.Chris was great. Definitely recommend coming here! More

by tatyannaphillips21
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Mayorga, Julio Guina, Pamela Gonzalez, Christian Acevedo
Report | Print
Feb 03, 2023 -

Kia City responded

Wow - thanks Tatyanna - it sounds like we got everything right when you spoke with SALES PERSON! We have many more team members that handle business in the same top notch fashion as well. We also .... Thank you so much for taking a moment to leave a review and 5 STAR RATING!

February 02, 2023

They was rude unprofessional dishonest staff and lier's I felt violated and disrespected misleading More

by hotpololu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julio Guina
Report | Print
Feb 02, 2023 -

hotpololu responded

Dishonest people

February 02, 2023

Muy buen servicio brindado por Pamela, esta vez fuimos a comprar el vehículo de mi esposo, espero volver pronto a adquirir el mío. Los recomiendo 100% More

by Mercedeskath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Mayorga, Benjamin DeLeon, Pamela Gonzalez, Christian Acevedo
Report | Print
Feb 03, 2023 -

Kia City responded

Muchas gracias Mercedes, nos vemos la proxima vez!

February 01, 2023

Made an appt because the check engine light was on. Jeannette handled my service call and was professional, communicative and diligent in keeping me updated about the service being provided. The light More

by Collsha1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette
Report | Print
Feb 03, 2023 -

Kia City responded

Hello Collsha1010 - thank you for taking a moment to leave a rating and review for our service! If you have any feedback on how we can earn a 5 STAR RATING from you in the future, please email us at: customerservice@bronxkia.com. We would love to hear from you. Thanks for being a customer with Bronx Kia!

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