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Kia City

Bronx, NY

Overview
Employees
Reviews
Vehicles
4.4
1,352 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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3505 Conner St

Bronx, NY

10475

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Showing 1,352 reviews

December 05, 2022

Ms. Jeanette helped me from beginning to end. She communicated what the issue was with my car, plans and timelines. She needs help though- more staff is needed it’s not easy to get ahold of her or an More

by milainspires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette - service
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Dec 08, 2022 -

Kia City responded

Our team works hard to bring our service to a high level and we appreciate the feedback so we know we're doing it right. Thank you so much, Milainspires

December 05, 2022

Excellent experience purchasing our vehicle and the service at our first oil change was great More

by Willybronx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette in service was great, Jerry Rizvi
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Dec 08, 2022 -

Kia City responded

Willybronx, your compliments are nice to hear!

December 05, 2022

They took me in without an appointment and serviced my Teluride. The service manager was excellent she even took care of a recall for me. Great Experience. More

by FALCONJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Grullon
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Dec 08, 2022 -

Kia City responded

Our team works hard to bring our service to a high level and we appreciate the feedback so we know we're doing it right. Thank you so much Falcomj1!

December 05, 2022

Keith is very accomodating and very helpfu but i this very difficult to call service dept I wish they will have a direct line to call the service dep More

by Anita_sarthou_reed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henny Checo
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Dec 08, 2022 -

Kia City responded

This is great to hear. We work hard to be good at our jobs, we want to do the right things and make fair decisions. It is even better when we are able to do this AND connect with our customers on a personal level. Thank you so much for taking a moment to give us this great feedback! Respectfully, Bronx Kia

December 05, 2022

Excellent customer support. I was ver y pleased with the work done on my car. And the professionalism. More

by Elba Terrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette lawto
Report | Print
Dec 08, 2022 -

Kia City responded

Hi Elba, this is great to hear. We work hard to be good at our jobs, we want to do the right things and make fair decisions. It is even better when we are able to do this AND connect with our customers on a personal level. Thank you so much for taking a moment to give us this great feedback! Respectfully, Bronx Kia

December 04, 2022

Disappointed with service, personal look cluesless and disrespectful to client. I would go back if I could More

by yrodriguez510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pamela Gonzalez
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Dec 08, 2022 -

Kia City responded

Hi Yrodriguez510, thanks for your feedback. While we apologize for your less than wonderful experience, we hope we can use this to improve in the future. Please send us an email with more details at customerservice@bronxkia.com.

December 02, 2022

Great customer service, knowledgeable, very helpful, always wanting to tend to customers needs. The employees there are always so kind. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rodriguez
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Dec 08, 2022 -

Kia City responded

Wow! What a great review of our service to you. We know our personal, one-on-one service is an important part of our success. Thank you for acknowledging our Bronx Kia team!

December 01, 2022

Its a very nice place to do buisness with plus the manangement knows what they are doing. I will be back. More

by AMILLDREW199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Michel, Jerry Rizvi
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Dec 08, 2022 -

Kia City responded

Amilldrew, your compliments are nice to hear!

November 29, 2022

Very kind professional good person. mehanik was very professional person too . actually very fast and good service.. More

by mikabayev
Recommend Dealer
Yes
Employees Worked With
Benjamin DeLeon, Christian Acevedo
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Nov 30, 2022 -

Kia City responded

Thank you for your feedback about our service.

November 28, 2022

Team was great and Jerry Rizvi made all difference to help closing the deal and keeping a good service afterwards More

by Pedrocgs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Rizvi, Christian Acevedo
Report | Print
Nov 30, 2022 -

Kia City responded

Awesome! We love hearing from our longtime customers--thank you for being a loyal customer! We will keep striving to give great experiences like the ones you have had with us.

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