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Kia City

Bronx, NY

4.4
1,352 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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3505 Conner St

Bronx, NY

10475

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Showing 1,352 reviews

November 08, 2022

Jeanette was extremely helpful and made sure that I would be able to get on the road quickly, after other Kia’s in the New York Area had 0% customer service! Had it not been for Jeanette and Kia Bronx I woul More

by allykathleenmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette
Nov 09, 2022 -

Kia City responded

Hi, Allykathllenmarie, that's great to hear. We are happy to have Jeanette on our team! Thank you for your encouraging review - we'll keep working hard for our customers!

November 08, 2022

Exceptional customer service. I went in for a latch replacement and they ended up offering me a free oil change because I waited 45 minutes and they didn’t have the part they need More

by ojeda.amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette
Nov 09, 2022 -

Kia City responded

Thank you for letting us know how we're doing and giving us a 5 STAR RATING!

November 07, 2022

They. are courteous, knowledgeable, and professional. Jeannette is very organized and attentive. Very satisfied with service received . More

by CHAVITRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette, Service Dept, Julio Grullon
Nov 09, 2022 -

Kia City responded

Thank you for acknowledging our Bronx Kia team!

November 07, 2022

Took my Telluride in for an oil change an the service was fast and friendly More

by MENTION13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin DeLeon
Nov 09, 2022 -

Kia City responded

We appreciate your choosing Bronx Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success and we look for feedback as we continue to grow and understand the needs of our customers. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

November 06, 2022

Multiple issues and lack of response make this car buying experience to be one of the worse. After buying the car, I tried calling and emailing the finance manager and he did not one respond to my message. M More

by John
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Henny, Terry Michel
Nov 09, 2022 -

Kia City responded

We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Bronx Kia. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Can you please email our Executive Director at customerservice@bronxkia.com Thank you!

Nov 09, 2022 -

John responded

You can call me @ 412-916-1402. Thanks!

November 05, 2022

I was properly received, and quickly taking care of what I needed. At service area, and sales was great.👍 More

by bahmohamed77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierrea Saunders
Nov 09, 2022 -

Kia City responded

We appreciate your choosing Bronx Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success and we look for feedback as we continue to grow and understand the needs of our customers. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

November 05, 2022

Good service friendly staff. Process was good and didn't take long. Overall good experience More

by JOANELLE0916
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Michel, Benjamin DeLeon
Nov 09, 2022 -

Kia City responded

Wow! What a great review of our service to you. We know our personal, one-on-one service is an important part of our success. Thank you for acknowledging our Bronx Kia team!

November 03, 2022

Went to Bronx Kia for service last minute issues with my 2019 Kia Sorento… Keith took care of all my needs and went the extra mile to get repaired my vehicle without a appointment… great personality and a m More

by Eddiegines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Nov 04, 2022 -

Kia City responded

We are glad we were able to assist. See you next time Eddiegines.

November 02, 2022

They were very helpful and very much professional, helped me with all my needs to help me get into my new vehicle. I will recommend to Bronx Kia Thank you Bronx Kia More

by no2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Mayorga
Nov 04, 2022 -

Kia City responded

Thank you, No2!

November 01, 2022

Excellent customer service. Mario was great to deal with as salesman. Rock bottom pricing. Smooth purchase. Highly recommend Bronx Kia over all others. I drove 2.5hours to More

by NPDIT618
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario. Outstanding!
Nov 04, 2022 -

Kia City responded

Thank you, NPDIT618, we loved reading your review!

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