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Kia City

Bronx, NY

4.4
1,351 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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3505 Conner St

Bronx, NY

10475

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Showing 1,351 reviews

October 19, 2022

The service people are very nice and helpful the only problem is it’s very hard to get to someone in service no one picks the phone up before 10am service opens at 8am More

by Mvklein23
Recommend Dealer
Yes
Employees Worked With
Julio Guina
Nov 01, 2022 -

Kia City responded

Thank you, Mvklein23, we know how valuable your time is and we know we can do better. Please allow us a second chance to show it to you.

October 16, 2022

Service department is on it, took my vehicle in and got it serviced in no time. Shout out to SERVICE More

by Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guina
Nov 01, 2022 -

Kia City responded

Hi Carmen, this is great to hear! We know that our team creates many success stories like this every day. We truly appreciate you taking the time to let us know your thoughts and giving us a 5 STAR RATING!

October 15, 2022

Matt was very helpful and knowledgeable about the vehicles. We went to three different dealers and was glad we found this one More

by KBONILLA728
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Mayorga
Nov 01, 2022 -

Kia City responded

Our team works hard to bring our service to a high level and we appreciate the feedback so we know we're doing it right. Thank you so much Kbonilla728!

October 14, 2022

Received my vehicle on the date they told me. Kareem was my sale representative and I received fast service. More

by MARIBELPABON626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Burnside
Nov 01, 2022 -

Kia City responded

Thank you for letting us be apart of your first car-buying experience and setting that bar high. Welcome to the Bronx Kia family!

October 10, 2022

This is the 2nd purchase from Julio Grullon in less than 2 years. He is "Mr.make it happen " for real . I thought I wouldn't walk out approved solely under me and he got it done ! Thank you so much Chris , More

by Giopingud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Mayorga, Julio Guina, Julio Grullon, Amy Beltre, Christian Acevedo
Oct 13, 2022 -

Kia City responded

Giopingud, We appreciate your taking the time to give such a fantastic review to Julio Grullon at Bronx Kia. She will love seeing you kind words, but certainly, a 🎉BIG CONGRATULATIONS 🎉 are in order! We hope your new vehicle brings you miles and miles of smiles! If we can help you with anything in the future, please email us at customerservice@bronxkia.com Thank you!

October 10, 2022

The service was excellent. Waiting time was shorter than expected. Staff was extremely courteous and attentive. The waiting room and ladies room were clean and tidy. This is th More

by brownmarionm5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanette
Oct 13, 2022 -

Kia City responded

brownmarionm5, We appreciate your choosing Bronx Kia for your auto care needs. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

October 06, 2022

I had a tellaroide from that dealer last august they are suppost to hand me the 2nd key a week later and still waiting no calls or anythig like that . They are suppost to taje care od costumers. More

by frankbedo78
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julio Guina
Oct 13, 2022 -

Kia City responded

We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Bronx Kia. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Can you please email our Executive Director at customerservice@bronxkia.com Thank you!

October 06, 2022

Awesome customer service! Felt well taken care of. From learning my options on a new car to the process of buying one - perfect transaction More

by CBHATNAGAR05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Mayorga, Matthew Mayorga, Christian Acevedo
Jan 02, 2023 -

Kia City responded

CBHATNAGAR05, Wow! What a great review of our service to you. We know our personal, one-on-one service is an important part of our success. Thank you for acknowledging Matthew, Sal and Christian! We appreciate you!

October 05, 2022

The dealership is well suited. It has coffee machine and vendind machines foe snacks soda andwater. On this day the tv was out of order. The bathrooms were clean and accessible. More

by Heriberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor was cable and curteous.
Jan 02, 2023 -

Kia City responded

Heriberto, We appreciate your choosing Bronx Kia for your auto care needs. Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out to us at customeservice@bronxkia.com with any additional feedback or comments.

October 05, 2022

My sales person Matt was very knowledgeable about the car I purchase, which made me very comfortable and more at ease than I felt at other dealerships. More

by Tshena2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Mayorga, Terry Michel, Pamela Gonzalez, Matthew Mayorga
Jan 02, 2023 -

Kia City responded

Tameka, Thank you for taking a moment to share your awesome experience about Matthew Mayorga at Bronx Kia and giving him and our team a 5-star rating. We love hearing this. More importantly, 🎉Congratulations to YOU! We hope you are loving your new vehicle! If we can help you with anything in the future, please email us at customerservice@bronxkia.com Thank you!

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