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Kia City

Bronx, NY

Overview
Employees
Reviews
Vehicles
4.4
1,348 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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3505 Conner St

Bronx, NY

10475

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Showing 1,348 reviews

August 18, 2022

Excellent, speedy service and courteous staff. I highly recommend this dealership as compared to other Kia dealerships we’ve been to. Thanks Bronx Kia. More

by jkeshner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Beltre
Report | Print
Aug 22, 2022 -

Kia City responded

jkeshner, We appreciate your taking the time to give such a great review about Amy Beltre and your experience at Bronx Kia for your auto care needs. If we can help you with anything in the future, please email us at customerservice@bronxkia.com Thank you!

August 17, 2022

Ben and Henny did an amazing job making sure we understood our options and left with a great car. I appreciate them both. Thank you! More

by SARAH_RAMBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, HENNY
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Aug 22, 2022 -

Kia City responded

SARAH_RAMBERT, Thank you so much for sharing your story and post about your awesome experience with Ben and Henny at Bronx Kia and giving them 5 BIG STARS here on DealerRater. 🎉Congratulations to YOU! We hope you are loving your new Kia! If we can help you with anything in the future, please email us at customerservice@bronxkia.com Thank you!

August 17, 2022

Thay are not good at answering phones or returning call and there is always no coffee or tea there in the morning More

by enwebley
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith from the service Department
Report | Print
Aug 22, 2022 -

Kia City responded

enwebley, We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Bronx Kia. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Can you please email our Executive Director at customerservice@bronxkia.com Thank you!

August 16, 2022

Terrible service ! ! Did not rotate my tires bc they said the wheels were bad ..brand new car when I got in the car discovered they were looking for the locks for the ri More

by LALUV23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Michel
Report | Print
Aug 17, 2022 -

Kia City responded

We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Bronx Kia. We would like the opportunity to speak with you to work on resolving this issue. Can you please email our Executive Director at customerservice@bronxkia.com Thank you!

August 16, 2022

Good customer service and great staff. Amazing vehicles to choose from very clean and close location More

by H3C726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Rizvi
Report | Print
Aug 17, 2022 -

Kia City responded

Wow! What a great review of our service to you. We know our personal, one-on-one service is an important part of our success. Thank you for acknowledging our Bronx Kia team!

August 16, 2022

I have always had a great experience here until my last visit. This time around I feel taken advantage of and recommended unnecessary work. More

by NPSODICKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierrea Saunders, Christian Acevedo
Report | Print
Aug 17, 2022 -

Kia City responded

Hi NPSODICKSON, thanks for your feedback. While we apologize for your less than wonderful experience, we hope we can use this to improve in the future. Please send us an email with more details at customerservice@bronxkia.com.

August 16, 2022

Good customer service, needs a better way to communicate the cost and billing process while the customer makes a purchase More

by EMISAELCOCA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Michel, Benjamin DeLeon
Report | Print
Aug 17, 2022 -

Kia City responded

Thank you, Emisaelcoca, reviews like yours help us to focus on the areas we need to grow. We will use it to improve ourselves.

August 14, 2022

This place is a joke they will tell you we have 100%approval then when you get there you have to refill out a form that was filled out online this is when they run your credit.it’s all a scam to ge More

by Bliff44
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sundae
Report | Print
Aug 17, 2022 -

Kia City responded

We are sorry you left feeling this way, but we have to run your credit if you are using it to buy a car. Please email our Executive Director at customerservice@bronxkia.com if you need more information.

Aug 17, 2022 -

Bliff44 responded

Ok that’s understandable but don’t call someone and tell them they have 100% approval you have to be here by so and so day or your going to lose your approval.that’s more like a scam just to get people in.but if I wouldn’t have met the good people at eastChester chrysler

Aug 23, 2022 -

Kia City responded

Bliff44, We are very glad you were able to get a vehicle and yes we agreed, there is a good team at East Chester Chrysler. Many times banks make decisions based on the car and the person combined and we are very happy for you that you were able to get a vehicle that you're happy with. People have choices and we understand that. No car dealership can claim to help every single customer every time all of the time when it comes to having credit challenges. There are so many factors that go into it. We believe in serving customers as an automotive community and we are glad that you found what you were looking for. Congratulations to you!

August 11, 2022

It took a while for the work to get done but the car is fine now. I would come back anytime. More

by Jimison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maintenance department
Report | Print
Aug 17, 2022 -

Kia City responded

Our team works hard to bring our service to a high level and we appreciate the feedback so we know we're doing it right. Thank you so much Jimison!

August 10, 2022

Excellent experience at Bronx Kia! Worked with Benjamin Deleon - he was great. The process was straight forward, no nonsense. I dealt with many other dealers while I was car shopping a More

by sureilly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guina, Terry Michel, Benjamin DeLeon, Pamela Gonzalez
Report | Print
Aug 17, 2022 -

Kia City responded

Thank you Susan for writing these great things about Benjamin, He is great! We are very happy to have great customers like you, too--hearing that we did great makes it all worthwhile!

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