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Kia City

Bronx, NY

Overview
Employees
Reviews
Vehicles
4.4
1,352 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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3505 Conner St

Bronx, NY

10475

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Showing 1,352 reviews

August 19, 2022

Very patient helps you through the process of purchasing your vehicle step by step 5 stars More

by Americamunoz909
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierrea Saunders
Report | Print
Aug 22, 2022 -

Kia City responded

Americamunoz909, Only the best for you! Tierrea is a top sales professional and we're glad to have her on our Bronx Kia team. We hope you are enjoying all the benefits of Kia ownership. We truly appreciate your business! You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments. And you can always refer friends and family to Tierrea!

August 18, 2022

Excellent service and responsive representative. Will recommend to friends definitely. Thanks for the work done More

by no2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Car service
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Aug 22, 2022 -

Kia City responded

no2, We appreciate your choosing Bronx Kia for your auto care needs. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

August 18, 2022

Best spot ever for maintenance Best spot ever for maintenance Best spot ever for maintenance More

by meo_w60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service guys
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Aug 22, 2022 -

Kia City responded

meo_w60, We appreciate your choosing Bronx Kia for your auto care needs. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

August 18, 2022

Excellent, speedy service and courteous staff. I highly recommend this dealership as compared to other Kia dealerships we’ve been to. Thanks Bronx Kia. More

by jkeshner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Beltre
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Aug 22, 2022 -

Kia City responded

jkeshner, We appreciate your taking the time to give such a great review about Amy Beltre and your experience at Bronx Kia for your auto care needs. If we can help you with anything in the future, please email us at customerservice@bronxkia.com Thank you!

August 18, 2022

Bronx Kia dealership was a great experience very friendly very helpful AJ was very professional I would recommend anyone to this location More

by msdaredevil2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ
Report | Print
Aug 22, 2022 -

Kia City responded

msdaredevil2005, 🙏🏽Thanks so much for your review about AJ Sannella! He is the kind of amazing sales professional who takes care of his customers 100%! We appreciate your choosing Bronx Kia and your AJ recommendation! If we can be of assistance to you in the future, please reach out to us at customerservice@bronxkia.com Thank you!

August 17, 2022

Ben and Henny did an amazing job making sure we understood our options and left with a great car. I appreciate them both. Thank you! More

by SARAH_RAMBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, HENNY
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Aug 22, 2022 -

Kia City responded

SARAH_RAMBERT, Thank you so much for sharing your story and post about your awesome experience with Ben and Henny at Bronx Kia and giving them 5 BIG STARS here on DealerRater. 🎉Congratulations to YOU! We hope you are loving your new Kia! If we can help you with anything in the future, please email us at customerservice@bronxkia.com Thank you!

August 17, 2022

Thay are not good at answering phones or returning call and there is always no coffee or tea there in the morning More

by enwebley
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith from the service Department
Report | Print
Aug 22, 2022 -

Kia City responded

enwebley, We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Bronx Kia. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Can you please email our Executive Director at customerservice@bronxkia.com Thank you!

August 16, 2022

Good customer service, needs a better way to communicate the cost and billing process while the customer makes a purchase More

by EMISAELCOCA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Michel, Benjamin DeLeon
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Aug 17, 2022 -

Kia City responded

Thank you, Emisaelcoca, reviews like yours help us to focus on the areas we need to grow. We will use it to improve ourselves.

August 16, 2022

I have always had a great experience here until my last visit. This time around I feel taken advantage of and recommended unnecessary work. More

by NPSODICKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierrea Saunders, Christian Acevedo
Report | Print
Aug 17, 2022 -

Kia City responded

Hi NPSODICKSON, thanks for your feedback. While we apologize for your less than wonderful experience, we hope we can use this to improve in the future. Please send us an email with more details at customerservice@bronxkia.com.

August 16, 2022

Good customer service and great staff. Amazing vehicles to choose from very clean and close location More

by H3C726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Rizvi
Report | Print
Aug 17, 2022 -

Kia City responded

Wow! What a great review of our service to you. We know our personal, one-on-one service is an important part of our success. Thank you for acknowledging our Bronx Kia team!

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