Kia City

Terrible service ! ! Did not rotate my tires bc they said the wheels were bad ..brand new car when I got in the car discovered they were looking for the locks for the ri ! Did not rotate my tires bc they said the wheels were bad ..brand new car when I got in the car discovered they were looking for the locks for the rims ..everything was thrown on the front seat and all over the place ..so it appears they got mad and said they couldn’t do it coast me 98 dollars for basically an oil change terrible service More

This place is a joke they will tell you we have 100%approval then when you get there you have to refill out a form that was filled out online this is when they run your credit.it’s all a scam to ge 100%approval then when you get there you have to refill out a form that was filled out online this is when they run your credit.it’s all a scam to get you in the door it’s like the more people that come in the more it show there selling cars More

It took a while for the work to get done but the car is fine now. I would come back anytime. fine now. I would come back anytime. More

Excellent experience at Bronx Kia! Worked with Benjamin Deleon - he was great. The process was straight forward, no nonsense. I dealt with many other dealers while I was car shopping a Worked with Benjamin Deleon - he was great. The process was straight forward, no nonsense. I dealt with many other dealers while I was car shopping and had less than positive experience, which made Benjamin and Bronx Kia stand out even more. More

Since their grand opening I have taken my Sorento for service here. A real honest group of professionals always willing to assist a paranoid driver like myself. service here. A real honest group of professionals always willing to assist a paranoid driver like myself. More

Staff is always friendly,courteous and the repairs done on my car are expert as required. on my car are expert as required. More

They did not give me a spare tire as promised and I got stuck. I was very upset being left in the street for many hours. Emergency service could not help me. They had no spare. I had no spare. The whole ex stuck. I was very upset being left in the street for many hours. Emergency service could not help me. They had no spare. I had no spare. The whole experience was horrible More

We stopped in on a Sunday without an appointment, hoping to leave with a new car, and Tierra made it happen. She knew everything about the Sportage we were interested in, walked us through the process quick to leave with a new car, and Tierra made it happen. She knew everything about the Sportage we were interested in, walked us through the process quickly, and got us out with our car even though the dealership was packed. Could not ahve been better! More

Customer service is extraordinary very respectful and they treat you like family..love coming to this location they treat you like family..love coming to this location More

Arrived on 8-6-2022 @ 10:15 am, and spent 10 min looking and comparing the Sorento, Telluride and the Carnival. After walking around WE approached "Mario" whom provided us with additional useful information and comparing the Sorento, Telluride and the Carnival. After walking around WE approached "Mario" whom provided us with additional useful information and convinced us to settle for the Telluride. We were ready to outright purchase the vehicle on the lot so we were taken inside where Mario spoke to the sales manager "Julio Guina" whom proceeded to enthusiastically assure me that he would provide me with all the numbers and totals for the vehicle and the different options within 30 min (since I needed to take my wife to the dentist) to complete the purchase. 3+ HRS later I was still waiting on the information and when we called Mario to inquire he told me that after I left it got busy so they didn't have time! REALLY you're going to tell me that you are going to talk to folks whom may / may not be ready to purchase over someone whom was there, gave you all my personal info AND told both Julio and Mario that I was ready to buy and drive with the vehicle there for $50K and you guys "don't have time????" So I have to chase you guys, beg for your time, and buy a vehicle which I sold to myself and wife (only for you guys to get the commission) and no one has time to follow up with me on a committed time frame that we agreed to? Well I don't think this is good business practices AND not to mention leaves a feeling of dismissal and insignificance that no one there had time to even follow up with a call to say they were backed up but was working on my request. Id settle for a LIE than be dismissed as unimportant all together. So I guess I will have to purchase the vehicle elsewhere unfortunately but Mario was nice, knowledgeable and convincing. Too bad he and everyone else dropped the ball following up and showing me (the customer) that we matter. I'm guessing that since my wife and I were not dressed to impress, folks there may have rushed to judgement and figured we weren't serious shoppers. oh well!!! More