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Kia City

Bronx, NY

Overview
Employees
Reviews
Vehicles
4.4
1,348 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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3505 Conner St

Bronx, NY

10475

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Showing 1,348 reviews

July 16, 2022

Most streamlined dealership I've seen and the helpful staff here, Benjamin, Chris, Julio, Pamela, everyone, awesome crew and wonderful family in perfect synergy to deliver the best experience you'll have More

by itoobiased
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guina, Benjamin DeLeon, Pamela Gonzalez, Christian Acevedo
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Jul 17, 2022 -

Kia City responded

imTooBiased, Good morning! Thank you for being such a raving fan of our entire team at Bronx Kia! It sounds like everyone came togther to get you your dream car! Congratulations to you! Your recommendation is very much appreciated! If you need anything in the future, you can reach us at customerservice@bronxkia.com

July 14, 2022

Called Sal on the 14 of July because I needed service on my 2019 Sorento … no question asked he said come by and we will take care of you …Bronx Kia service my car well … and it was the fastest I have ever More

by Eddiegines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Mayorga
Report | Print
Jul 14, 2022 -

Kia City responded

Eddiegines, Thank you for your feedback about Sal Mayorga, we know that he is one of the best around and we're glad to have him on our team! We appreciate that you took a moment to let us know how your experience was. Thank you for your business with Bronx Kia! If we can help you with anything in the future, please email us at customerservice@bronxkia.com

July 12, 2022

The delearship was nice and clean. The staff was polite and provided great customer service skills and professionalism. I will recommend anyone I know that would like to lease or finan More

by RCHANTARA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry, Tierrea Saunders
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Jul 14, 2022 -

Kia City responded

RCHANTARA, We appreciate your taking the time to give such a fantastic review to Tierrea Saunders at Bronx Kia. She will love seeing you kind words, but certainly, a 🎉BIG CONGRATULATIONS 🎉 are in order! We hope your new vehicle brings you miles and miles of smiles! If we can help you with anything in the future, please email us at customerservice@bronxkia.com Thank you!

July 12, 2022

I was there early for my appt. I was taken in right away. The job was done. I was told what was wrong with my vehicle and when I can return to bring it to get fixed. In and out More

by latina4rmbx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't get his name. Oh man, there were two
Report | Print
Jul 14, 2022 -

Kia City responded

latina4rmbx, We appreciate your choosing Bronx Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success and we look for feedback as we continue to grow and understand the needs of our customers. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

July 09, 2022

Service was punctual, fast, good environment and fast. They have amenities in the waiting room like coffee, water and vending machines. More

by giovanny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Rizvi
Report | Print
Jul 09, 2022 -

Kia City responded

giovanny, Thank you for your 5 star review about your experience in our customer service lounge! We're glad you enjoyed your time here and thanks for your special mention of Jerry Rizvi!

July 07, 2022

We were extremely happy . Everything was so easy and simple. They explained everything with detail and made sure I understood the whole process. More

by GIOVANNA_RAMOS91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierrea Saunders
Report | Print
Jul 07, 2022 -

Kia City responded

GIOVANNA_RAMOS91, We are so happy for you! Congratulations! Tierrea will be so excited to see your comment "We were extremely happy." on your feedback. Please be sure to look for our official survey from Kia to give Tierrea her official report card for your customer service. We appreciate you and hope you enjoy your new vehicle for miles and miles! If we can assist you with anything in the future, please be sure to email us at customerservice@bronxkia.com

July 06, 2022

Outstanding customer service help and put my Daughter with great car sale guy named Jerry he Answered Every question we ask, Pamela and Jerry are a great asset to Bronx Kia keep up the great work see yo More

by nyking316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Rizvi, Pamela Gonzalez
Report | Print
Jul 07, 2022 -

Kia City responded

nyking316, Thank you for your outstanding review about Jerry and Pamela at Bronx Kia! We agree! They are both assets to our team. Congralations to you on your new 2022 Kia Soul!

July 06, 2022

Wonderful people inside working at the establishment took great care of me from the jump More

by TAHRONOWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Michel, Jerry Rizvi
Report | Print
Jul 07, 2022 -

Kia City responded

That's awesome, TAHRONOWENS! We are glad to hear that Jerry and Terry took care of you from the jump! We promise to work hard to create a ⭐️ great experience for any customers you send our way, too! Thank you for 👍🏼 trusting Bronx Kia with your automotive needs!

Jan 09, 2023 -

TAHRONOWENS responded

No problem

July 03, 2022

Wonderful experience at Kia Bronx. Jerry was patient, knowledgeable and transparent. I had all my queries addressed. More

by SAURAV.ANEJA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Rizvi
Report | Print
Jul 07, 2022 -

Kia City responded

SAURAV.ANEJA, Thank you for your feedback and raving review about Jerry Rizvi at Bronx Kia! 🙏🏼We truly appreciate you choosing Bronx Kia!

July 02, 2022

After a very bad experience with Yonkers Kia, Bronx Kia has saved Kia’s reputation. Very straight forward deal, no gimmicks, no funny deals, overall awesome transaction. Very happy customer. More

by Buyer718
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin DeLeon, Amy Beltre, Christian Acevedo
Report | Print
Jul 06, 2022 -

Buyer718 responded

I made every attempt to work with your general sales manager and he simply declined to work with me for a solution. The bottom line is that I made an offer to your general manager which initially he accepted but change his mind on the day of the vehicle delivery. And to make things worse, you guys ran my credit the day I have confirmed I was not picking the vehicle because your manger changed the deal. It was a horrible experience. I have already purchased the same vehicle with Bronx Kia and I am happy to say that my experience was totally the opposite then my experience with Yonkers Kia.

Jul 06, 2022 -

Kia City responded

Buyer718, We appreciate your giving Bronx Kia an opportunity to serve you. We hope you are enjoying the benefits of Kia ownership! Amy, Benjamin and Christian are all very happy to have been able to help you. We appreciate you!

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