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Kia City

Bronx, NY

4.4
1,352 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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3505 Conner St

Bronx, NY

10475

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Showing 1,352 reviews

June 17, 2022

Sales team was amazing. They helped make things quick and easy. The finance team was not up to that same standard. More

by COLINRSDESMOND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Rizvi, Christian Acevedo
Jul 07, 2022 -

Kia City responded

COLINRSDESMOND, Thank you for taking a moment to share your awesome experience about Jerry at Bronx Kia and giving him a 5-star rating. We love hearing this. More importantly, 🎉Congratulations to YOU! We hope you are loving your new vehicle! If we can help you with anything in the future, please email us at customerservice@bronxkia.com You can reach our executive director at this email address if you would like, as your feedback will help us improve each time. Thank you!

June 15, 2022

Excellent service and good attitude and respect 👍 good friend good company good communication and everything is simple More

by CG9047053
Recommend Dealer
Yes
Employees Worked With
Argeny, Pamela Gonzalez
Jul 07, 2022 -

Kia City responded

CG9047053, Thank you for taking a moment to share your awesome experience about Pamela Gonzalez at Bronx Kia and giving her and our team a 5-star rating. We love hearing this. More importantly, 🎉Congratulations to YOU! We hope you are loving your new vehicle! If we can help you with anything in the future, please email us at customerservice@bronxkia.com Thank you!

Jul 08, 2022 -

CG9047053 responded

Excellent service 👍

Jul 08, 2022 -

Kia City responded

Thank you!

June 15, 2022

Do not waste your time because they definitely will. I am more than qualified, employed and eager to purchase and yet they still jerk you around. I am a new twin mom and just sold my car so the deale More

by CINDYM07
Customer Service
Recommend Dealer
No
Employees Worked With
Sal Mayorga, Benjamin DeLeon
Jul 06, 2022 -

Kia City responded

We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Bronx Kia. Without complete information, it is difficult to address your concerns. Can you please email our Executive Director at customerservice@bronxkia.com with details so we can address this for you? Please include your contact information so he can reach out to you. Thank you! Hope to hear from you soon!

June 14, 2022

Looking to purchase your next or first car? Don’t look anywhere else! Best car dealership ever, i was taken care of beyond my expectations and given great advice and recommendations. They even More

by PHENGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geroldo
Jul 07, 2022 -

Kia City responded

PHENGA, We appreciate your choosing Bronx Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success and we look for feedback as we continue to grow and understand the needs of our customers. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

June 11, 2022

I would only recommend Bronx Kia with caution: The salespeople are nice and I love the car, but they sales team failed to pull through on a promise of a new power cord for my PHEV. Been over 2 months More

by JOEYTARZIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierrea Saunders
Jul 07, 2022 -

Kia City responded

JOEYTARZIA, I understand your concerns. Thank you for your feedback. While we apologize for your less than wonderful experience, we hope we can use this to improve in the future and to get this resolved for you. Please send us an email with more details at customerservice@bronxkia.com You will be communicating with our Executive Director and will get the answers you are looking for. Thank you!

June 10, 2022

I worked directly with Keith during the time period my car was there for installation of a new engine . Although it was a lengthy timeline. Keith was always accessible and helpful in every way. He assi More

by MONTSPENCBUSHROD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith / Service Department
Jul 07, 2022 -

Kia City responded

MONTSPENCBUSHROD, We appreciate your choosing Bronx Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success and we look for feedback as we continue to grow and understand the needs of our customers. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

June 10, 2022

The service department was on point and the did a great job returning my vehicle in a timely manner I truly appreciate the work they did More

by crosadomvmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Both service Managers are extremely helpful
Jul 07, 2022 -

Kia City responded

crosadomvmc, Thank you for taking a moment to share your awesome experience about Edwin Gil at Bronx Kia and giving him and our service team a 5-star rating If we can help you with anything in the future, please email us at customerservice@bronxkia.com Thank you!

June 08, 2022

Great customer service. Tierra Saunders is great! Go and see her you won’t be disappointed. More

by LEONA8777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierrea Saunders
Jul 07, 2022 -

Kia City responded

LEONA877, Tierrea is great! We agree! We hope you are loving your new vehicle and that you are confident to refer your friends and family to Tierrea! We appreciate your choosing Bronx Kia and look forward to serving you again in the future. All the best!

June 08, 2022

Great Service! I appreciate that they don’t pressure me into services I don’t really need. Thanks Bronx Kia for always taking care of me when I’m in town. More

by K.Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his name. I think he is the service manager
Jul 07, 2022 -

Kia City responded

Thank you for your detailed feedback about your experience with our Kia Service Department at Bronx Kia. Your feedback will help us to continue to grow and recognize the needs of our customers. Any feedback you care to send is welcome at customerservice@bronxkia.com Thank you!

June 08, 2022

Our dealer was patient and helped us out with the whole process very quickly. We were able to drive away in our new kia that day. More

by MEGHANI2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Burnside, Christian Acevedo
Jul 07, 2022 -

Kia City responded

MEGHANI2006, Thank you for taking a moment to share your awesome experience about Kareem at Bronx Kia and giving him and our team a 5-star rating. We love hearing this. More importantly, 🎉Congratulations to YOU! We hope you are loving your new vehicle! If we can help you with anything in the future, please email us at customerservice@bronxkia.com Thank you!

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