Kia City - Service Center

My experience is always calm, efficient, and well done. The staff is knowledgeable and the environment is clean and relaxing. The staff is knowledgeable and the environment is clean and relaxing. More

Polite, courteous and friendly They treated me like a person and not just a number person and not just a number More

Very Great Service The people who works in the service department was very nice and professional. Keith and Brenda took a lot of stress off of me dealing with the service that I needed. department was very nice and professional. Keith and Brenda took a lot of stress off of me dealing with the service that I needed. More

So far it was quick and informative The facility was very clean as well Good clean as well Good More

Very polite and comfortable. ..very professional in service Courtesy and very polite in there professional part of the dsy ..very professional in service Courtesy and very polite in there professional part of the dsy More

Experience with the dealership was great. Customers were very friendly and helpful. Customer service was kind and helpful Customers were very friendly and helpful. Customer service was kind and helpful More

Had a time sensitive issue. They went out of their way to get parts from another state and fix car. Did thorough job to make sure problem was solved. They went out of their way to get parts from another state and fix car. Did thorough job to make sure problem was solved. More

Pretty fast experience. They cleaned my car very good Gave me good recommendations and good customer service They cleaned my car very good Gave me good recommendations and good customer service More

One to make appointment is horrible called for 3 days before i can have someone pick up the phone and then one picked up the secretary was completely rude. Then day of appointment upon arrival no one gre before i can have someone pick up the phone and then one picked up the secretary was completely rude. Then day of appointment upon arrival no one greeted me no directions at where to go once entering. They basically took my car and told me nothing. After waiting more then 15 min i said i am here for an oil change no greeted me absolutely no customers service. Then my lease is almost up so i wanted to begin to look at cars while I wait no sales person available or in sight. It was a ghost town. Was not pleased at all with my service. More

This dealership was professional and courteous and the service department took excellent care of my vehicle and answered all of my questions regarding the up keep of my car service department took excellent care of my vehicle and answered all of my questions regarding the up keep of my car More