Kia City - Service Center

Manager of dealership tries to get over- especially on females. Tried to charge me for a service/product that I did not receive. The staff was very courteous and helpful, but the owner is clearly concerne females. Tried to charge me for a service/product that I did not receive. The staff was very courteous and helpful, but the owner is clearly concerned with money/sales rather than service/customer experiences. More

Always comfortable when I visit this dealership, the staff is very nice and informative always a good experience staff is very nice and informative always a good experience More

They fix one thing and messed up something else so now I got to take a other day off got to take a other day off More

The dealership was clean and well organized. The person that helped me was very informative and patient as we explored each car. Great experience. The person that helped me was very informative and patient as we explored each car. Great experience. More

Brenda is pleasant, professional, very sweet and adorable. Fast service and very nice of them to wash car. adorable. Fast service and very nice of them to wash car. More

I love coming here ! I always feel like I’m part of a family. People are always respectful and cheerful. And I always get me a cup of coffee and I’m able to sit down and I always feel like I’m part of a family. People are always respectful and cheerful. And I always get me a cup of coffee and I’m able to sit down and wait for my car to be serviced. And I love when they wash my car. More

Service was ok but they refused to work on my CarPlay disconnecting issue, blame it on I'm not using OEM cable even I explained I was using OEM cable at some point but it still disconnected when I was us disconnecting issue, blame it on I'm not using OEM cable even I explained I was using OEM cable at some point but it still disconnected when I was using OEM cable More

Operation well organized. Area is clean. Staff is courteous, professional and overall happy to serve you. A big 👍 Area is clean. Staff is courteous, professional and overall happy to serve you. A big 👍 More

Exceptional customer service and timeliness work make this a dealership I would return to once again! this a dealership I would return to once again! More

The service department is exemplary. The service manager is hands-on, very professional, along with his service advisors. They do a fantastic job. The mechanics are very learned and thor The service manager is hands-on, very professional, along with his service advisors. They do a fantastic job. The mechanics are very learned and thorough and my experience continues to be five star at the service department. Highly recommended. More