Kia City - Service Center

Inept. Unprofessional. I purchased a warranty they didn't want to honor from them. They misdiagnosed a bad tire issue that they finally acknowledged after s Unprofessional. I purchased a warranty they didn't want to honor from them. They misdiagnosed a bad tire issue that they finally acknowledged after several months. They know there are no repercussions for their poor service. So they continue to do so, business as usual for them. I honestly regret having purchasing my vehicle from them. Lesson learned. More

I was disappointed with the price and the service. I went for an oil change and a headlight out. Then they tell me I need back brakes every thing came out to 900 dollars. Then a day later the oil ligh I went for an oil change and a headlight out. Then they tell me I need back brakes every thing came out to 900 dollars. Then a day later the oil light came on this never happened before until I went to your service center. Of course I had to check the oil I found it to be low and the oil was dirty. So I know they didn’t changed the oil. Now I bring it back to your service center again and explained what happened. They charge me again for an oil change and a break light and license light. Another 300 dollars. For service that should have been done from the very beginning. My car has always been serviced by Kia nobody else. Now since this happened I have to check if they really did an oil change. This is unacceptable. More

Very helpful, friendly, and know how to conduct itself Friendly people to deal with Caring person Friendly people to deal with Caring person More

Thank you. Washington excelente service. Thank you . Im waiting for a call. Need a sevice Washington excelente service. Thank you . Im waiting for a call. Need a sevice More

The intake was really good. Front desk handling of paperwork was good. Appreciated the wifi and workspace. Someone helped me move the car out of the lot. I wish there were bette Front desk handling of paperwork was good. Appreciated the wifi and workspace. Someone helped me move the car out of the lot. I wish there were better food options in the vicinity. More

They are very kind and understanding of you needs. They are very efficient and clean up well. They are very efficient and clean up well. More

Great customer service from beginning to end. Would recommend to anyone. Bronx kia for the win. Would recommend to anyone. Bronx kia for the win. More

Very nice people. They repaired my vehicle and now it drives better than when I bought it. They repaired my vehicle and now it drives better than when I bought it. More

Excellent customer service and quick maintenance. Would refer other’s to Bronx Kia auto group Would refer other’s to Bronx Kia auto group More

Your on-site assistant manager was helpful and professional as well as your employees. Great. professional as well as your employees. Great. More