Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
771 Reviews of Kia City - Service Center
Sort by
April 10, 2023
Had a GREAT experience at Bronx Kia. The sales manager Julio assured us that we would get a great deal. We totally did. The Sales Rep Vincent Santini was amazing. Very confident and made The sales manager Julio assured us that we would get a great deal. We totally did. The Sales Rep Vincent Santini was amazing. Very confident and made everything smooth as the Kia Soul ride. More
by EROSDELCARPIO5
Verified CustomerEmployees Worked With
Vincent Santini , Julio Guina, Terry Michel
April 09, 2023
during our last visit my wife and I are glad to say we were welcomed and treated fairly by Jeanette Lawton and Steven. in their waiting area it was very relaying while we weighted. were welcomed and treated fairly by Jeanette Lawton and Steven. in their waiting area it was very relaying while we weighted. More
by shillbryant
Employees Worked With
service department - Jeanette & Steven
April 07, 2023
Very professional service was provided. My car was serviced and two recalls were taken care of ar no cost to me. The final work that was completed was explained after having questions. Ver My car was serviced and two recalls were taken care of ar no cost to me. The final work that was completed was explained after having questions. Very satisfied. No complaints at this time! More
by mimasredvelvet
Employees Worked With
Pamela Gonzalez
April 06, 2023
Great customer service. Pamela was very helpful and followed up with me to make sure I got updated information up until I purchased my vehicle. Pamela was very helpful and followed up with me to make sure I got updated information up until I purchased my vehicle. More
by Arivera
Employees Worked With
Julio Guina, Terry Michel, Pamela Gonzalez
April 06, 2023
Sorry to say that after waiting for 2. 5 months to get my ignition replaced, my car was still with all the glass in the back seat from when the car was broken into. I was givena seperate ke 5 months to get my ignition replaced, my car was still with all the glass in the back seat from when the car was broken into. I was givena seperate key to start the car cause the remote key was not working. As I was driving fromBrooklyn to the Bronx to pick up my car, the office called me to ask me how much was my deductable. And if I didn't have the money they would not release the car to me. This should of been discussed before. Since my car was stolen, I had surrendered my plates. That mornng I went to the DMV to pick up my new plates only to find out they had already put plates on my car with the old numbers! How can they put on the same plate #s that was stolen? Your staff need better training. They were pleasant and polite at all times when I would call to find the status of my car. Unfortunately it was a very unpleasant experience for me. D. Murillo More
by Diana Murillo
Employees Worked With
Didn't speak if any of them.
