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Kia City - Service Center

Bronx, NY

4.3
771 Reviews
Call Service Center (929) 362-4848

771 Reviews of Kia City - Service Center

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April 05, 2023

Bronx Kia had offered me the best service ever. Very prompt and correct. They always make sure i get everything i need done, in time and with great professionalism. Keep it up this way Bronx Kia More

by odeta.kaci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Keith, Julio Guina
Report | Print
Apr 07, 2023 -

Kia City responded

Odeta.Kaci Wow! What a great review of our service to you. We know our personal, one-on-one service is an essential part of our success. Thank you for acknowledging our Bronx Kia team!

April 04, 2023

Quick and efficient service. The staff is friendly and helpful. I highly recommend this dealership for purchases and car care. More

by celester1vera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Grullon
Report | Print
Apr 07, 2023 -

Kia City responded

Hi! Celester1vera thank you for taking a moment to leave a review and 5 STAR RATING! It is always our goal to make our customers feel they are well-informed when dealing with our service team. It is great to know we hit the mark for you! Thank you so much!

April 04, 2023

Facility was easy to find. Service was prompt and professional. A really nice waiting area with good coffee, WiFi, TV and comfy chairs. My repair was covered by the warranty More

by sdawson206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Delgado
Report | Print
Apr 07, 2023 -

Kia City responded

Sdawson206, We appreciate your choosing Bronx Kia for your auto care needs. We know our personal, one-on-one service is an essential part of our success and we look for feedback as we continue to grow and understand the needs of our customers. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team, and cozy service area and taking the time to post a review. Contact Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

April 04, 2023

Excellent service. Attention is awesome. They explained everything in a manner easy to understand. Pricing could be better. I highly recommend their service. More

by BMARITZA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Grullon
Report | Print
Apr 07, 2023 -

Kia City responded

BMARITZA2,We appreciate your choosing Bronx Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success and we look for feedback as we continue to grow and understand the needs of our customers. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out to the Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

March 31, 2023

Kia dealer have great customer service. They are very caring about the people that come in to the dealership I love because and I love the hospitality and the respect that they give to the More

by pat.hay66
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kareem Burnside
Report | Print
Apr 07, 2023 -

Kia City responded

Thank you very much Pat.hay66! We are grateful that you took a moment to let us know how your service went. Thank you for choosing us for your auto needs.

March 30, 2023

A very friendly and professional place , they go the extra mile to get yoy the best service for ypu. More

by LUISFLORES612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kia service
Report | Print
Mar 31, 2023 -

Kia City responded

Wow LUISFLORES612, your review is sprinkled with kindness we're proud to hear about this about our team. Thank you for choosing us for this car-buying experience!

March 30, 2023

Very kind and professional service. I am happy dealing with Bronx Kia and I will recommend them to others. More

by Byung
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sal Mayorga, Terry Michel
Report | Print
Mar 31, 2023 -

Kia City responded

We appreciate your choosing Bronx Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success and we look for feedback as we continue to grow and understand the needs of our customers. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

March 29, 2023

Service held on to my car for a week. I decided to call and ask what was going on with my car and they told me the part they needed was on back order and they don’t know when it will be b More

by TURNER.TIANA93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith in the service dept.
Report | Print
Mar 31, 2023 -

Kia City responded

We sincerely apologize for the experience that had you feeling this way. We treat all customers with equality and provide customer service and attention. We would like the opportunity to speak with you about this. Can you please email our Executive Director at customerservice@bronxkia.com Thank you!

March 29, 2023

Service was great. Didn’t have to wait too long and the receptionist was very nice & professional! More

by soul1music
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Mayorga, Julio Guina, Jerry Rizvi, Julio Grullon, Kareem Burnside, Benjamin DeLeon, Amy Beltre, Pamela Gonzalez, Tierrea Saunders, Matthew Mayorga
Report | Print
Mar 31, 2023 -

Kia City responded

Soul1music, We appreciate your choosing Bronx Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success and we look for feedback as we continue to grow and understand the needs of our customers. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

March 28, 2023

Great customer service and excellent staff who is willing to assist me with all of my concerns More

by AWAIOFLYFE
Recommend Dealer
Yes
Employees Worked With
K. Burnside
Report | Print
Mar 30, 2023 -

AWAIOFLYFE responded

This location provided excellent customer service and answered all of my questions regarding the services providedz

Mar 30, 2023 -

Kia City responded

Our team works hard to bring our service to a high level and we appreciate the feedback so we know we're doing it right. Thank you so much AWAIOFLYFE!

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