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Kia City - Service Center

Bronx, NY

4.3
771 Reviews

771 Reviews of Kia City - Service Center

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February 03, 2023

They try to get you in and out quickly. . Very friendly.. and the waiting areas are clean with refreshments. More

by DINAEDNYIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ in sales ??????????, Sal Mayorga, Julio Grullon, Christian Acevedo
Feb 08, 2023 -

Kia City responded

Hi Dinaednyit - this is great to hear. We work hard to be good at our jobs, we want to do the right things and make fair decisions. It is even better when we are able to do this AND connect with our customers on a personal level. Thank you so much for taking a moment to give us this great feedback! Respectfully, Bronx Kia

February 03, 2023

Keith from Bronx Kia provided great customer service, kept me updated with the status of my vehicle when I came in get my it serviced. More

by gerena21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Feb 08, 2023 -

Kia City responded

Hi Gerena21 - that's awesome! We are so happy to hear that Keith could be part of creating a great experience for you. Thank you for letting us know how we're doing and giving us a 5 STAR RATING

February 03, 2023

They are very attentive and friendly. They perform arrive fast as needed and don't push you to get other stuff unless the car really needs it. More

by JERONIMOCARLOS78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette - Service Dept. , Terry Michel, Kareem Burnside
Feb 08, 2023 -

Kia City responded

We appreciate your choosing Bronx Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success and we look for feedback as we continue to grow and understand the needs of our customers. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

February 01, 2023

Made an appt because the check engine light was on. Jeannette handled my service call and was professional, communicative and diligent in keeping me updated about the service being provided. The light More

by Collsha1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette
Feb 03, 2023 -

Kia City responded

Hello Collsha1010 - thank you for taking a moment to leave a rating and review for our service! If you have any feedback on how we can earn a 5 STAR RATING from you in the future, please email us at: customerservice@bronxkia.com. We would love to hear from you. Thanks for being a customer with Bronx Kia!

January 25, 2023

Was able to schedule my service right away and waited less than anticipated, with professional staff. More

by cfern711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pamela Gonzalez
Feb 03, 2023 -

Kia City responded

Our team works hard to bring our service to a high level and we appreciate the feedback so we know we're doing it right. Thank you so much Cfern711

January 24, 2023

The service Dept is excellent. They worked efficiently and to get you on your way More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette, Tierrea Saunders
Feb 03, 2023 -

Kia City responded

Hi Liz, thank you for taking a moment to leave a review and 5 STAR RATING! It is always our goal to make our customers feel they are well informed when dealing with our service team. It is great to know we hit the mark for you! Thank you so much!

January 24, 2023

Wonderful, clean, friendly, experienced, knowledgeable, qualified, quick, fast, professional, courteous, dependable, reliable, respectful, responsible, available More

by keishabedward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma, Christian Acevedo
Feb 03, 2023 -

Kia City responded

Keishabedward, your compliments are nice to hear! Thank you.

January 23, 2023

The workers at the dealer shop was very knowledgeable, very courteous, and was very helpful to us buying this car. He helped us to get an insurance company at a good price and I am very grateful for him. More

by Tyeshea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kareem Burnside
Jan 24, 2023 -

Kia City responded

Wow! What a great review of our service to you. We know our personal, one-on-one service is an important part of our success. Thank you for acknowledging our Bronx Kia team!

January 21, 2023

this dealership has helpful employees, prompt timely service , clean dealership with amenities, and a good location More

by stringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pamela Gonzalez
Jan 24, 2023 -

Kia City responded

Thank you! You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

January 21, 2023

The lady that greeted me was great. Escorted me to waiting area and soon after informed me of clogged part in engine which I opted to resolve at that moment. My car's repairs were compl More

by mgarcia1761bus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pamela Gonzalez
Jan 24, 2023 -

Kia City responded

Thank you! We appreciate your choosing Bronx Kia for your auto care needs.

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