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Kia City - Service Center

Bronx, NY

4.3
771 Reviews
Call Service Center (929) 362-4848

771 Reviews of Kia City - Service Center

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December 16, 2022

They were great! Had exactly what I was looking for and easy to work with! More

by Courtneycho
Recommend Dealer
Yes
Employees Worked With
Julio Grullon
Report | Print
Dec 21, 2022 -

Kia City responded

Wow! What a great review of our service to you. We know our personal, one-on-one service is an important part of our success. Thank you for acknowledging our Bronx Kia team!

December 16, 2022

Amazing place of business very helpful I would recommend to any and everyone thank you More

by Carl martin
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jc, Christian Acevedo
Report | Print
Dec 21, 2022 -

Kia City responded

We love hearing this. More importantly, 🎉Congratulations to YOU! We hope you are loving your new vehicle! If we can help you with anything in the future, please email us at customerservice@bronxkia.com Thank you!

December 08, 2022

They do excellent job and they professional they treat you good and they get you out quick More

by wproduce11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Mayorga, Julio Guina, Terry Michel, Jerry Rizvi, Julio Grullon, Benjamin DeLeon, Amy Beltre, Pamela Gonzalez, Tierrea Saunders, Matthew Mayorga
Report | Print
Dec 21, 2022 -

Kia City responded

🙏🏽Thanks so much for your review

December 06, 2022

Got services fast, always pick up when I called and first oil change is freee More

by Ginac.910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Rizvi
Report | Print
Dec 08, 2022 -

Kia City responded

Our team works hard to bring our service to a high level and we appreciate the feedback so we know we're doing it right. Thank you so much, Ginac.910!

December 05, 2022

Excellent experience purchasing our vehicle and the service at our first oil change was great More

by Willybronx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette in service was great, Jerry Rizvi
Report | Print
Dec 08, 2022 -

Kia City responded

Willybronx, your compliments are nice to hear!

December 05, 2022

Excellent customer support. I was ver y pleased with the work done on my car. And the professionalism. More

by Elba Terrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette lawto
Report | Print
Dec 08, 2022 -

Kia City responded

Hi Elba, this is great to hear. We work hard to be good at our jobs, we want to do the right things and make fair decisions. It is even better when we are able to do this AND connect with our customers on a personal level. Thank you so much for taking a moment to give us this great feedback! Respectfully, Bronx Kia

December 05, 2022

Ms. Jeanette helped me from beginning to end. She communicated what the issue was with my car, plans and timelines. She needs help though- more staff is needed it’s not easy to get ahold of her or an More

by milainspires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette - service
Report | Print
Dec 08, 2022 -

Kia City responded

Our team works hard to bring our service to a high level and we appreciate the feedback so we know we're doing it right. Thank you so much, Milainspires

December 05, 2022

They took me in without an appointment and serviced my Teluride. The service manager was excellent she even took care of a recall for me. Great Experience. More

by FALCONJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Grullon
Report | Print
Dec 08, 2022 -

Kia City responded

Our team works hard to bring our service to a high level and we appreciate the feedback so we know we're doing it right. Thank you so much Falcomj1!

December 04, 2022

Disappointed with service, personal look cluesless and disrespectful to client. I would go back if I could More

by yrodriguez510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pamela Gonzalez
Report | Print
Dec 08, 2022 -

Kia City responded

Hi Yrodriguez510, thanks for your feedback. While we apologize for your less than wonderful experience, we hope we can use this to improve in the future. Please send us an email with more details at customerservice@bronxkia.com.

December 02, 2022

Great customer service, knowledgeable, very helpful, always wanting to tend to customers needs. The employees there are always so kind. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rodriguez
Report | Print
Dec 08, 2022 -

Kia City responded

Wow! What a great review of our service to you. We know our personal, one-on-one service is an important part of our success. Thank you for acknowledging our Bronx Kia team!

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