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Kia City - Service Center

Bronx, NY

4.3
771 Reviews

771 Reviews of Kia City - Service Center

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November 21, 2022

The folks at Bronx Kia really helped me and booked me for an appointment immediately, it was a quick and easy experience. More

by EMMANUEL.BURGOS2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Michel
Nov 30, 2022 -

Kia City responded

Hi Emmanuel, this is great to hear. We work hard to be good at our jobs, we want to do the right things and make fair decisions. It is even better when we are able to do this AND connect with our customers on a personal level. Thank you so much for taking a moment to give us this great feedback! Respectfully, Bronx Kia

November 21, 2022

I was told my battery needed repair so I thought it would take about a hour or so but I waited in the waiting room for 3 hours. As a result, I received an apology and an opportunity to pick a free keychain o More

by dancintilidie25@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE
Nov 30, 2022 -

Kia City responded

Hey Dancintilidie, You said everything we want to hear about our sales team! Thank you so much for your feedback!

November 19, 2022

Schedule appointment to bring my car with ease. Was greeted upon arrival. Staff very responsive and respectful. Waited for my car and was inform about the wait. The technician was very knowledg More

by BMARITZA2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center Technician
Nov 30, 2022 -

Kia City responded

We appreciate your taking the time to write such a fantastic review.

November 14, 2022

do not have very much to say apart from things seem good in the service. More

by chasosae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service. dept
Nov 30, 2022 -

Kia City responded

Thank you very much Chasosae! We are grateful that you took a moment to let us know how your service went.

November 14, 2022

Took my car in for service even though I didn’t have an appointment They said 2 hours and it was done before that More

by TOMMAXWELL36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 30, 2022 -

Kia City responded

Our team works hard to bring our service to a high level and we appreciate the feedback so we know we're doing it right. Thank you so much Tommaxwelll36

November 14, 2022

I has been ripped off with monthly payments and auto insurance bully, and I have received treats from and apparently INSURANCE BROKER. I will have to report all to the pertaining authorities including C More

by Ediberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not on your list, Christian Acevedo
Nov 30, 2022 -

Kia City responded

Please call (347) 695-4084 to talk directly to our Executive Director.

November 08, 2022

Exceptional customer service. I went in for a latch replacement and they ended up offering me a free oil change because I waited 45 minutes and they didn’t have the part they need More

by ojeda.amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette
Nov 09, 2022 -

Kia City responded

Thank you for letting us know how we're doing and giving us a 5 STAR RATING!

November 08, 2022

Jeanette was extremely helpful and made sure that I would be able to get on the road quickly, after other Kia’s in the New York Area had 0% customer service! Had it not been for Jeanette and Kia Bronx I woul More

by allykathleenmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette
Nov 09, 2022 -

Kia City responded

Hi, Allykathllenmarie, that's great to hear. We are happy to have Jeanette on our team! Thank you for your encouraging review - we'll keep working hard for our customers!

November 07, 2022

Took my Telluride in for an oil change an the service was fast and friendly More

by MENTION13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin DeLeon
Nov 09, 2022 -

Kia City responded

We appreciate your choosing Bronx Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success and we look for feedback as we continue to grow and understand the needs of our customers. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

November 07, 2022

They. are courteous, knowledgeable, and professional. Jeannette is very organized and attentive. Very satisfied with service received . More

by CHAVITRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette, Service Dept, Julio Grullon
Nov 09, 2022 -

Kia City responded

Thank you for acknowledging our Bronx Kia team!

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