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Kia City - Service Center

Bronx, NY

4.3
771 Reviews

771 Reviews of Kia City - Service Center

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October 21, 2022

Great service. Jeanette assisted me and made me feel comfortable and made me feel like I was the most important customer. Thank you. More

by dresday2407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanette Lawton
Nov 02, 2022 -

Kia City responded

Thank you dresday2407 for your feedback about our service; we agree with you that Jeanette is a good one and we're glad to have him on our team! Thank you for your business.

October 19, 2022

The service people are very nice and helpful the only problem is it’s very hard to get to someone in service no one picks the phone up before 10am service opens at 8am More

by Mvklein23
Recommend Dealer
Yes
Employees Worked With
Julio Guina
Nov 01, 2022 -

Kia City responded

Thank you, Mvklein23, we know how valuable your time is and we know we can do better. Please allow us a second chance to show it to you.

October 19, 2022

Moshe, been a great help in getting me a great deal on the Kia fortee xls 2023 the process was very smooth and quick. delivery took two days becuse of the weekend. everything is amazing, love the car, ve More

by Benny H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moshe Sutton
Nov 02, 2022 -

Kia City responded

Awesome! We love hearing from our longtime customers--thank you for being a loyal customer! We will keep striving to give great experiences like the ones you have had with us.

October 16, 2022

Service department is on it, took my vehicle in and got it serviced in no time. Shout out to SERVICE More

by Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guina
Nov 01, 2022 -

Kia City responded

Hi Carmen, this is great to hear! We know that our team creates many success stories like this every day. We truly appreciate you taking the time to let us know your thoughts and giving us a 5 STAR RATING!

October 14, 2022

Received my vehicle on the date they told me. Kareem was my sale representative and I received fast service. More

by MARIBELPABON626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Burnside
Nov 01, 2022 -

Kia City responded

Thank you for letting us be apart of your first car-buying experience and setting that bar high. Welcome to the Bronx Kia family!

October 10, 2022

The service was excellent. Waiting time was shorter than expected. Staff was extremely courteous and attentive. The waiting room and ladies room were clean and tidy. This is th More

by brownmarionm5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanette
Oct 13, 2022 -

Kia City responded

brownmarionm5, We appreciate your choosing Bronx Kia for your auto care needs. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

October 05, 2022

The dealership is well suited. It has coffee machine and vendind machines foe snacks soda andwater. On this day the tv was out of order. The bathrooms were clean and accessible. More

by Heriberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor was cable and curteous.
Jan 02, 2023 -

Kia City responded

Heriberto, We appreciate your choosing Bronx Kia for your auto care needs. Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out to us at customeservice@bronxkia.com with any additional feedback or comments.

October 04, 2022

Ther are so amazing, knowledgeable, and very helpful to get the best deal on the car yiu want More

by Fernando Marin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin
Oct 05, 2022 -

Kia City responded

Fernando, 🙏🏽Thanks so much for your review about Benjamin DeLeon! He is the kind of amazing sales professional who takes care of his customers 100%! We appreciate your choosing Bronx Kia! If we can be of assistance to you in the future with your auto care needs or you need anything for your vehicle, please reach out to us at customerservice@bronxkia.com Thank you!

October 03, 2022

Even Though They Had My Car For Over 3 Weeks They Were Professional And Courtesy And Kept Me Informed Of All Progress, Jeannette Was Very Helpful More

by kimreese103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept Jeannette
Oct 05, 2022 -

Kia City responded

kimreese103, We appreciate your choosing Bronx Kia for your auto care needs. Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

October 02, 2022

The service and staff performed a great service. The vehicle was ready in a timely matter More

by yank662002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Michel
Oct 03, 2022 -

Kia City responded

Thank you, Yank662002, we are happy you enjoyed your visit.

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