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Kia City - Service Center

Bronx, NY

4.3
771 Reviews
Call Service Center (929) 362-4848

771 Reviews of Kia City - Service Center

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August 23, 2022

Our car alignment was great, never drove as smoothly as it does now. Thank you More

by agoldhirsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanette
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Aug 31, 2022 -

Kia City responded

Thank you for taking a moment to share your awesome experience at Bronx Kia

August 23, 2022

The dealership is where I bought the car. They were professional. My only issue is after I received the annual inspection, they returned the car to me with a scratch near the front left headl More

by SPARKY8373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Michel
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Aug 31, 2022 -

Kia City responded

Hello, Sparky8373, can you please email our Executive Director at customerservice@bronxkia.com with details of the incident? Thank you!

August 21, 2022

Great dealership with excellent service provided by Julio G. He was very professional and knowledgeable. More

by VP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Grullon, Christian Acevedo
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Aug 22, 2022 -

Kia City responded

VP, Thank you for your 5-star review about Julio Grullon, we know that he is one of the best around and we're glad to have him on our team! We appreciate that you took a moment to let us know how your experience was. Thank you for your business with Bronx Kia! If we can help you with anything in the future, please email us at customerservice@bronxkia.com

August 19, 2022

Jerry made me and my wife experience excellent I was very happy at our outcome going to Kia very he was very helpful and outstanding at making us happy More

by DIMONDNITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Rizvi, Christian Acevedo
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Aug 22, 2022 -

Kia City responded

DIMONDNITA, 🙏🏽Thanks so much for your review about Jerry Rizvi! He is the kind of amazing sales professional who takes care of his customers 100%! We appreciate your choosing Bronx Kia and your Jerry recommendation! Please send your family & friends to see Jerry at Bronx Kia! That is the best compliment any sales person could ever receive! If we can be of assistance to you in the future with your auto care needs or you need anything for your vehicle, please reach out to us at customerservice@bronxkia.com Thank you!

August 18, 2022

Excellent, speedy service and courteous staff. I highly recommend this dealership as compared to other Kia dealerships we’ve been to. Thanks Bronx Kia. More

by jkeshner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Beltre
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Aug 22, 2022 -

Kia City responded

jkeshner, We appreciate your taking the time to give such a great review about Amy Beltre and your experience at Bronx Kia for your auto care needs. If we can help you with anything in the future, please email us at customerservice@bronxkia.com Thank you!

August 18, 2022

Excellent service and responsive representative. Will recommend to friends definitely. Thanks for the work done More

by no2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Car service
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Aug 22, 2022 -

Kia City responded

no2, We appreciate your choosing Bronx Kia for your auto care needs. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

August 18, 2022

Best spot ever for maintenance Best spot ever for maintenance Best spot ever for maintenance More

by meo_w60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service guys
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Aug 22, 2022 -

Kia City responded

meo_w60, We appreciate your choosing Bronx Kia for your auto care needs. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

August 17, 2022

Ben and Henny did an amazing job making sure we understood our options and left with a great car. I appreciate them both. Thank you! More

by SARAH_RAMBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, HENNY
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Aug 22, 2022 -

Kia City responded

SARAH_RAMBERT, Thank you so much for sharing your story and post about your awesome experience with Ben and Henny at Bronx Kia and giving them 5 BIG STARS here on DealerRater. 🎉Congratulations to YOU! We hope you are loving your new Kia! If we can help you with anything in the future, please email us at customerservice@bronxkia.com Thank you!

August 17, 2022

Thay are not good at answering phones or returning call and there is always no coffee or tea there in the morning More

by enwebley
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith from the service Department
Report | Print
Aug 22, 2022 -

Kia City responded

enwebley, We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Bronx Kia. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Can you please email our Executive Director at customerservice@bronxkia.com Thank you!

August 16, 2022

Terrible service ! ! Did not rotate my tires bc they said the wheels were bad ..brand new car when I got in the car discovered they were looking for the locks for the ri More

by LALUV23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Michel
Report | Print
Aug 17, 2022 -

Kia City responded

We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Bronx Kia. We would like the opportunity to speak with you to work on resolving this issue. Can you please email our Executive Director at customerservice@bronxkia.com Thank you!

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