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Kia City - Service Center

Bronx, NY

4.3
771 Reviews

771 Reviews of Kia City - Service Center

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August 16, 2022

Good customer service and great staff. Amazing vehicles to choose from very clean and close location More

by H3C726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Rizvi
Aug 17, 2022 -

Kia City responded

Wow! What a great review of our service to you. We know our personal, one-on-one service is an important part of our success. Thank you for acknowledging our Bronx Kia team!

August 16, 2022

I have always had a great experience here until my last visit. This time around I feel taken advantage of and recommended unnecessary work. More

by NPSODICKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierrea Saunders, Christian Acevedo
Aug 17, 2022 -

Kia City responded

Hi NPSODICKSON, thanks for your feedback. While we apologize for your less than wonderful experience, we hope we can use this to improve in the future. Please send us an email with more details at customerservice@bronxkia.com.

August 11, 2022

It took a while for the work to get done but the car is fine now. I would come back anytime. More

by Jimison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maintenance department
Aug 17, 2022 -

Kia City responded

Our team works hard to bring our service to a high level and we appreciate the feedback so we know we're doing it right. Thank you so much Jimison!

August 09, 2022

Since their grand opening I have taken my Sorento for service here. A real honest group of professionals always willing to assist a paranoid driver like myself. More

by YJaime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith and Jeanette
Aug 09, 2022 -

Kia City responded

YJaime, Awesome! We love hearing from our longtime customers--thank you for being a loyal customer! We will keep striving to give great experiences like the ones you have had with us.

August 09, 2022

They did not give me a spare tire as promised and I got stuck. I was very upset being left in the street for many hours. Emergency service could not help me. They had no spare. I had no spare. The whole ex More

by AHMEDH2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Aug 09, 2022 -

Kia City responded

AHMEDH2020, We sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at Bronx Kia. Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. Can you please email our Executive Director at customerservice@bronxkia.com Thank you!

August 09, 2022

Staff is always friendly,courteous and the repairs done on my car are expert as required. More

by carlosfoster005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil,Edwin
Aug 09, 2022 -

Kia City responded

carlosfoster005, Our team works hard to bring our service to a high level and we appreciate the feedback so we know we're doing it right. Thank you so much for your 5-star review here on DealerRater!

August 07, 2022

Customer service is extraordinary very respectful and they treat you like family..love coming to this location More

by ELEGGUA101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin DeLeon, Pamela Gonzalez
Aug 08, 2022 -

Kia City responded

ELEGGUA101, We appreciate your choosing Bronx Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success and we look for feedback as we continue to grow and understand the needs of our customers. Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

July 26, 2022

Always greeted with a smile. Always treated kind. Love going there. The workers are awesome. More

by pippiqot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Jul 28, 2022 -

Kia City responded

pippiqot, Awesome! We love hearing from our customers--thank you for being a loyal customer! We will keep striving to give great experiences like the ones you have had with us.

July 25, 2022

I got my first Kia at this location and everyone is very helpful, respectful and friendly. I was able to get my vehicle with the help of salesman Julio. Twice I went in for minor service and it was taken ca More

by CRUZROSA06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanette , Terry Michel, Julio Grullon
Jul 28, 2022 -

Kia City responded

CRUZROSA06, Thank you for your feedback about Julio Grullon, we know that he is one of the best around and we're glad to have him on our team! We appreciate that you took a moment to let us know how your experience was. A 🎉BIG CONGRATULATIONS 🎉 and 🙏🏽THANK YOU for your business with Bronx Kia! If we can help you with anything in the future, please email us at customerservice@bronxkia.com

July 25, 2022

This dealership is very friendly and helpful. They answered my questions and I did not have to wait for long. More

by ivyjo1237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin DeLeon
Jul 28, 2022 -

Kia City responded

ivyjo1237, Time is important; we understand that! What a great review of our service to you. We know our personal, one-on-one service is an important part of our success. Thank you for acknowledging our Bronx Kia team!

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