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Kia City - Service Center

Bronx, NY

4.3
771 Reviews

771 Reviews of Kia City - Service Center

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July 14, 2022

Called Sal on the 14 of July because I needed service on my 2019 Sorento … no question asked he said come by and we will take care of you …Bronx Kia service my car well … and it was the fastest I have ever More

by Eddiegines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Mayorga
Jul 14, 2022 -

Kia City responded

Eddiegines, Thank you for your feedback about Sal Mayorga, we know that he is one of the best around and we're glad to have him on our team! We appreciate that you took a moment to let us know how your experience was. Thank you for your business with Bronx Kia! If we can help you with anything in the future, please email us at customerservice@bronxkia.com

July 12, 2022

I was there early for my appt. I was taken in right away. The job was done. I was told what was wrong with my vehicle and when I can return to bring it to get fixed. In and out More

by latina4rmbx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't get his name. Oh man, there were two
Jul 14, 2022 -

Kia City responded

latina4rmbx, We appreciate your choosing Bronx Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success and we look for feedback as we continue to grow and understand the needs of our customers. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

July 09, 2022

Service was punctual, fast, good environment and fast. They have amenities in the waiting room like coffee, water and vending machines. More

by giovanny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Rizvi
Jul 09, 2022 -

Kia City responded

giovanny, Thank you for your 5 star review about your experience in our customer service lounge! We're glad you enjoyed your time here and thanks for your special mention of Jerry Rizvi!

July 06, 2022

Wonderful people inside working at the establishment took great care of me from the jump More

by TAHRONOWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Michel, Jerry Rizvi
Jul 07, 2022 -

Kia City responded

That's awesome, TAHRONOWENS! We are glad to hear that Jerry and Terry took care of you from the jump! We promise to work hard to create a ⭐️ great experience for any customers you send our way, too! Thank you for 👍🏼 trusting Bronx Kia with your automotive needs!

Jan 09, 2023 -

TAHRONOWENS responded

No problem

July 01, 2022

They were very Respectfully, very helpful, went in for maintenance and made sure i was out quick on a summer day. More

by MSWHITE325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith in service , Julio Guina
Jul 07, 2022 -

Kia City responded

MSWHITE325, Wow! What a great review of our service to you getting you taken care of so quickly on a nice summer day. We know our personal, one-on-one service is an important part of our success. Thank you for acknowledging our Bronx Kia team!

June 29, 2022

Great service and fast. No waiting and very Polite. Easy place to get to Thanks. More

by RAMOS1468
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Mayorga, Kareem Burnside
Jul 07, 2022 -

Kia City responded

Thank you for taking a moment to share your awesome experience about Kareem at Bronx Kia and giving him and our team a 5-star rating.

June 23, 2022

Embodies customer service and quality. On time, clean, proactive, generous, easy to get to, good wifi. More

by PGH2QNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tierrea Saunders
Jun 28, 2022 -

Kia City responded

Please stay connected to us on ??social media & SUBSCRIBE to our YouTube channel at https://www.youtube.com/channel/UCWCku0WY-g21mf9vg4UMaBw ??where we have videos about the latest models and tips and advise.

June 22, 2022

The workers in the service area are always so kind and polite, they welcome you in, offer you a seat and if you are hungry they point you in the direction where you can get something to eat. The wait i More

by Deemee17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith (Service Area)
Jun 28, 2022 -

Kia City responded

Please stay connected to us on ??social media & SUBSCRIBE to our YouTube channel at https://www.youtube.com/channel/UCWCku0WY-g21mf9vg4UMaBw ??where we have videos about the latest models and tips and advise.

June 15, 2022

Excellent service and good attitude and respect 👍 good friend good company good communication and everything is simple More

by CG9047053
Recommend Dealer
Yes
Employees Worked With
Argeny, Pamela Gonzalez
Jul 07, 2022 -

Kia City responded

CG9047053, Thank you for taking a moment to share your awesome experience about Pamela Gonzalez at Bronx Kia and giving her and our team a 5-star rating. We love hearing this. More importantly, 🎉Congratulations to YOU! We hope you are loving your new vehicle! If we can help you with anything in the future, please email us at customerservice@bronxkia.com Thank you!

Jul 08, 2022 -

CG9047053 responded

Excellent service 👍

Jul 08, 2022 -

Kia City responded

Thank you!

June 10, 2022

I worked directly with Keith during the time period my car was there for installation of a new engine . Although it was a lengthy timeline. Keith was always accessible and helpful in every way. He assi More

by MONTSPENCBUSHROD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith / Service Department
Jul 07, 2022 -

Kia City responded

MONTSPENCBUSHROD, We appreciate your choosing Bronx Kia for your auto care needs. We know our personal, one-on-one service is an important part of our success and we look for feedback as we continue to grow and understand the needs of our customers. As our vehicles continue to improve and technology advances, we are on a path to stay ahead of the curve, guided by customer insight Thank you for acknowledging our Bronx Kia team and taking the time to post a review. You can always reach out Executive Director at customeservice@bronxkia.com with any additional feedback or comments.

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