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Kia Country Manteca - Service Center

Manteca, CA

4.8
313 Reviews

313 Reviews of Kia Country Manteca - Service Center

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January 23, 2025

Keys were lost. .car sat for days was returned dirty had to constantly call them for updates not happy with how my car is running More

by richvarma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Cornejo
Jan 26, 2025 -

Kia Country Manteca responded

Hello, Please know that your feedback is important to us. I would appreciate the opportunity to speak with you about your overall experience with our Service Department regarding the level of customer care you received and the condition your vehicle was returned to you. At your convenience, please reach out to me so we can discuss this matter further. Sincerely, Steve C. scranford@kiacountry.com 209-439-5313

January 21, 2025

A a a a a a a a a a a a a a a . More

by djventura1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 21, 2025 -

Kia Country Manteca responded

Thank you for the 5-star rating! We're thrilled to have met your expectations and appreciate your support. Our team is here to help at Kia Country if you need anything else!

January 19, 2025

All the works are great, very friendly and helpful. Had an appointment for an oil change and I was in and out in less than an hour. More

by shelleyfarmer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Bedari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rafanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Cornejo, Diego Gonzalez
Jan 21, 2025 -

Kia Country Manteca responded

Thanks for sharing your experience with the oil change. We're glad everything went smoothly at Kia Country.

January 18, 2025

Mike was very professional and informative he treated me with kindness and respect and being elderly I really appreciated that the staff were pleasant and Mike has excellent customer service skills I felt v More

by lady_t_209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Kia Country Manteca responded

We're so glad you felt welcomed and comfortable while your car was being serviced at Kia Country. Our team aims to make every customer's visit a pleasant experience. Thank you for sharing your kind words about our staff.

January 17, 2025

They are very helpful. They react to problems quickly and are fast to resolve ossues More

by SHILOH.DUTRA1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rafanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Cornejo, Diego Gonzalez
Jan 21, 2025 -

Kia Country Manteca responded

We appreciate your feedback and are glad to hear about your positive experience with our team at Kia Country.

January 16, 2025

Luis was very responsive to my needs. My car was very well taken care of. More

by llsmith715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cornejo
Jan 17, 2025 -

Kia Country Manteca responded

Thank you for your feedback. We're pleased to hear our team was able to support your needs well at Kia Country.

January 13, 2025

Service was great. But not sure why just an oil change took so long. Was there for an hour and a half. More

by tina.m1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cornejo
Jan 15, 2025 -

Kia Country Manteca responded

Thank you for taking the time to share your review. It's wonderful to know that our Service Team provided great service during your visit for an oil change. We appreciate your feedback about the subsequent wait time, as it helps us to improve our customer experience. If we can be of any further assistance, please reach out to us at Kia Country.

January 13, 2025

Friendly staff and very helpful. My car was serviced great and even got a free car wash. Also my service was done in a timely manner. Would come back here again with any issues or ne More

by ACEVEDOGABRIELLA89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cornejo
Jan 15, 2025 -

Kia Country Manteca responded

Thanks for sharing your experience with our team at Kia Country. Glad to hear the car service and complimentary wash met your expectations. We look forward to helping with any future needs you might have.

January 11, 2025

Happy with dealership and employees. My husband deals with most people there. Not me but he is happy with service. More

by HENI5129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Kia Country Manteca responded

Thank you for sharing your feedback. We’re pleased to hear that you're both satisfied with our service at Kia Country. Take care!

January 09, 2025

My first service call visit. Jacob on the phone very polite and helpful. Adjusted time to suit me. Arranged for courtesy drop and pick up service. Even Evan, courtesy shuttle dri More

by KKOTECHA47
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob and Evan Great
Jan 10, 2025 -

Kia Country Manteca responded

Thank you for your feedback. We're glad our team could assist you and make the process smooth with courtesy drop and pick up services. We appreciate your kind words.

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