Kia Country of Charleston

My wife thought that she had noticed a problem with our Kia Optima and I brought it in to be checked. Service spent almost and hour trying to duplicate the problem including driving the car for 33 miles. Kia Optima and I brought it in to be checked. Service spent almost and hour trying to duplicate the problem including driving the car for 33 miles. Unfortunately they were unable to achieve a repeat of the problem but the time and effort they spent on the work was commendable and I was very please with their effort. Thank you! More

I had a great experience at this dealership. The service was very quick and everything was well done. I will return. Thank you for everything! was very quick and everything was well done. I will return. Thank you for everything! More

I bought my new car strictly because Sam was so knowledgeable and nice. He made the sometimes difficult task of buying a new car easy. knowledgeable and nice. He made the sometimes difficult task of buying a new car easy. More

Bought my first new car here! A very good overall experience. Harry Bannister was knowledgeable, and would go into detail if requested. Easy to work with and guided me through the process. I can be experience. Harry Bannister was knowledgeable, and would go into detail if requested. Easy to work with and guided me through the process. I can be abrupt when I know what I do/do not want and he was good with that--he got my drift quickly and I didn't feel like I was being pushed into seeing cars or products I wasn't interested in. Great price and great service! More

Very friendly, understanding .he kept a smile the hold time. He didn't keep us at the dealer ship all day. Treated us like family. time. He didn't keep us at the dealer ship all day. Treated us like family. More

I purchased 2 new cars Kia Optima, 2013s, from dealership...Harry Bannister salesperson...within 4 months of each other. I thought the prices were competitive and fair and after purchasing the fir dealership...Harry Bannister salesperson...within 4 months of each other. I thought the prices were competitive and fair and after purchasing the first Optima I was pleased with the ride and the mpg and and comments I received from friends about the cars' body style. Harry was very easy to work with ... he is soft spoken but firm in his opinion. I had several questions for Harry, some by phone and some by email and he promptly responded. I have never liked going into a dealership to buy new or used vehicle because of the 'hassling' with prices and the pressure to buy but I did not feel pressure from Harry (don't know about other salespeople at the dealership). I am very pleased with service so far. I would only make one suggestion to KIA...the post-marketing follow up to track customers satisfaction seems a little excessive (too many phone calls at late hours or weekends, too many emails and too many surveys to complete). Of course the surveys are voluntary but if you don't complete then they keep being requested. I give Harry a Big 10 (more than a High 5) !!! More

I very much appreciated Norm's more laid back approach on my first visit to your dealership. I knew I wasn't going to buy a car from your dealership on my first visit because I wasn't financiall approach on my first visit to your dealership. I knew I wasn't going to buy a car from your dealership on my first visit because I wasn't financially positioned to where I needed to be on that date. I came back to Kia because of Norm's guidance, knowledge and sales approach. I thought I was going to end up in a used car with zero personality and ended up in a new Soul with adorable personality! More

Painless, courteous, prompt. Prescheduled appointment and was not kept waiting. Preliminary assessment of problem discussed with me. Later called back and explained need for further evaluation, while t and was not kept waiting. Preliminary assessment of problem discussed with me. Later called back and explained need for further evaluation, while telling me loaner car would be provided. More

He was easy to work with and seemed to listen to me. He also knew a lot about the car and was able to answer my questions. also knew a lot about the car and was able to answer my questions. More

My mother and I went to Kia Country on a Friday morning to test drive a new 2013 Soul. Our sales associate, Norm, was friendly, professional, knowledgeable and made the entire car buying experience very en to test drive a new 2013 Soul. Our sales associate, Norm, was friendly, professional, knowledgeable and made the entire car buying experience very enjoyable. I was not expecting to walk away from the dealership with a new car, but the staff at Kia Country made it happen for me. I am very satisfied with my new car and love driving it everyday. Thank you Norm and Kia Country! More