Kia Delray - Service Center

Today I had a very pleasant experience at KIA DELRAY. Had a morning appointment and was taken care of as soon as I arrived People at KIA were very helpful and in very short time I was ready to leave, at wha a morning appointment and was taken care of as soon as I arrived People at KIA were very helpful and in very short time I was ready to leave, at what point I was offered transportation. I was taken back home where I had the chance of working, until I got a call offering me transportation back to KIA. My car was ready! Again, back in KIA I was informed of what had been done today and also was given recommendations as to some things that should be done in the near future. Very nice people, communicative and eager to help and explain. Will certainly recommend More

Your service on my 2018 Kia has always been a excellent experience.My service writer Bob has always been friendly and knowledgeable to my needs. experience.My service writer Bob has always been friendly and knowledgeable to my needs. More

I had a problem with my vehicle it was a clicking on the steering wheel when you turning left or right I am very happy the vehicle is fix Great customer service and also the mechanic. steering wheel when you turning left or right I am very happy the vehicle is fix Great customer service and also the mechanic. More

I drove past another Kia dealer in my hometown to see Al D in service. This is the third car serviced year, and thanks to Robert and Cesar in sales, this is the nicest one and it’s a new lease. I didn’t thi D in service. This is the third car serviced year, and thanks to Robert and Cesar in sales, this is the nicest one and it’s a new lease. I didn’t think I was going to be able to get out of my old car, but they made it happen. Last day of the month last car on the lot for the model year. Oh my God I’m so happy! More

Another professional experience with Bob Cooklin, such a pleasure to drop off my car for the brake maintenance & driver mirror came loose he is my go to guy when it comes to my 2013 KIA Optima SXL Turbo, Th pleasure to drop off my car for the brake maintenance & driver mirror came loose he is my go to guy when it comes to my 2013 KIA Optima SXL Turbo, Thanks Bob, see you next time! More

If I was a man I would not have treated me this way This comment is based strictly on treatment not on subject matter. The service director Vince Cajano read directly to me a part of the manufacturer's This comment is based strictly on treatment not on subject matter. The service director Vince Cajano read directly to me a part of the manufacturer's literature to prove to me I was wrong about a particular issue. The manufacturer's literature clearly stated verbatim what I had said. Yet this man continues to read it over and over again explaining to me "this girl" what the literature really means. Mr. Canjano is a deflector. He has the truth right in front of him yet he denies it. What is this world coming to? I called Kia Corp to report this abhorrent conversation I had with Mr. Canjano. Understanding the representative in Kia Corp must remain neutral she could not help but to share a few chuckles. Shame on you Mr. Canjano! More

Dealership new owner is not honoring parts of warranty My extended warranty states that there is no deductible for repairs if I get repairs at this dealership. New owner is not honoring that Sadly I wil My extended warranty states that there is no deductible for repairs if I get repairs at this dealership. New owner is not honoring that Sadly I will miss dealing with Ivan in sales and Al in service who do a great job and have kept driving from my new home even though I could get service closer to home. Since dealership is reneging on their part of the warranty, I am not going back for service nor will I ever purchase from them again. I will be complaining to Kia as well and any other regulators or rating agencies about this. It may seem like a small thing to them, but it is not to me. It is also the principal of the thing. More