Kia Delray - Service Center

If I was a man I would not have treated me this way This comment is based strictly on treatment not on subject matter. The service director Vince Cajano read directly to me a part of the manufacturer's This comment is based strictly on treatment not on subject matter. The service director Vince Cajano read directly to me a part of the manufacturer's literature to prove to me I was wrong about a particular issue. The manufacturer's literature clearly stated verbatim what I had said. Yet this man continues to read it over and over again explaining to me "this girl" what the literature really means. Mr. Canjano is a deflector. He has the truth right in front of him yet he denies it. What is this world coming to? I called Kia Corp to report this abhorrent conversation I had with Mr. Canjano. Understanding the representative in Kia Corp must remain neutral she could not help but to share a few chuckles. Shame on you Mr. Canjano! More

Dealership new owner is not honoring parts of warranty My extended warranty states that there is no deductible for repairs if I get repairs at this dealership. New owner is not honoring that Sadly I wil My extended warranty states that there is no deductible for repairs if I get repairs at this dealership. New owner is not honoring that Sadly I will miss dealing with Ivan in sales and Al in service who do a great job and have kept driving from my new home even though I could get service closer to home. Since dealership is reneging on their part of the warranty, I am not going back for service nor will I ever purchase from them again. I will be complaining to Kia as well and any other regulators or rating agencies about this. It may seem like a small thing to them, but it is not to me. It is also the principal of the thing. More

Al Dopman Thank you so much for the great service you did this past week, My car broke down 2 weeks ago. And you did a great job in a consider amount of time, Thank you so much for the great service you did this past week, My car broke down 2 weeks ago. And you did a great job in a consider amount of time, What I tough it was going to be so stress for me,. YOU made it everything so easy, Thank you I am very grateful, Thank you Kia family for the great service. ps: AL GOD BLESS YOU , HOPE YOU FEELING BETTER. :-) More

Great Service I bought a new Kia Soul here in 2013. They gave me a great deal and needed to come back for service twice in that time and was treated like a VIP. Th I bought a new Kia Soul here in 2013. They gave me a great deal and needed to come back for service twice in that time and was treated like a VIP. Thank you all. I'll be purchasing my 2023 Kia Sould there before you know it! More

Bob Cooklin took care of me like I was part of the family he resolved my problem with my 2020 Forte Gt 2 in less than 1 hour they are very kind people all problems are resolved.sales was great I purchased m he resolved my problem with my 2020 Forte Gt 2 in less than 1 hour they are very kind people all problems are resolved.sales was great I purchased my new Forte gt 2 in less time one hour Marcy cotter took great care of me More

Terrific Service! I made an appointment to have a few small details looked at by the service department on my 2020 Optima.. As this is the second car I have leased thro I made an appointment to have a few small details looked at by the service department on my 2020 Optima.. As this is the second car I have leased through this dealership I knew that Al Dopman in service would be there to write up my visit. Al is an experienced and knowledgeable service manager who always goes over and above to ensure that any issues are carefully addressed. I highly recommend the Kia Delray service department, especially, Al Dopman. PS... Phil Rosenfield is always friendly and ready to lend a helping hand with a ride home and friendly conversation. More

great place all employes very polite and helpfull I bought my kia soul here and was very luckey to meet jennifer carter as my service advisor.She is very knowledgable and very helpfull. i look forward I bought my kia soul here and was very luckey to meet jennifer carter as my service advisor.She is very knowledgable and very helpfull. i look forward to many more meetups with her for service. Thelma Cohen More

Jennifer Carter is knowledgeable and very helpful. Jennifer Carter is the only service representative that I would prefer to deal with. From the start she has been knowledgeable and very helpful. She t Jennifer Carter is the only service representative that I would prefer to deal with. From the start she has been knowledgeable and very helpful. She takes great care for her customers and has always treated me like family! Straight forward and knows her stuff. Just a pleasure. Thanks Jen for all you do! More

best service We have 4 kia's so we are in your service department every 3-4 months. We deal with Al Dopman every time. He is the best guy in your department. We a We have 4 kia's so we are in your service department every 3-4 months. We deal with Al Dopman every time. He is the best guy in your department. We arrange our appointments with him. He is always very helpful and try to schedule our appointments to the best of our availability . ALways returning our phone calls for any questions. best professional service! More