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1,769 Reviews of Kia Delray - Service Center
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January 19, 2018
Very helpful They did a great job at explaining what they were doing. Appreciate the time they took to show me what they did. Also what I didn't know. They did a great job at explaining what they were doing. Appreciate the time they took to show me what they did. Also what I didn't know. More
by TJBAUSUM
Verified CustomerEmployees Worked With
Al Dopman
January 19, 2018
Grieco Kia did a good job last week on my dash board problem Grieco Kia did a good job on my service call last week. It concerned a light on my dash board. Al Dopman did a good job. Marshall Deutsch Grieco Kia did a good job on my service call last week. It concerned a light on my dash board. Al Dopman did a good job. Marshall Deutsch More
by MARD2211
Employees Worked With
Al Dopman
January 19, 2018
Do not service or purchase your vehicle here WARNING: Do NOT buy a car from here. I purchased a car and within less then 2 months the car breaks down when I’m two hours away in the middle of nowh WARNING: Do NOT buy a car from here. I purchased a car and within less then 2 months the car breaks down when I’m two hours away in the middle of nowhere! A tow bill of 368 dollars later which I have yet to get back btw. I go to Kia for them to tell me there is a engine recall on my vehicle (great) and I’m to submit my tow bill for reimbursement. They wanted me to go rent a car go to enterprise guess what they want a separate deposit so 368+150 deposit (let’s keep adding math) I told them no! They were to get me a loaner car from Kia. I had to Uber home that night! After screaming and yelling enough i get a call next day they have a car. 5 days they had my car for it to break down within a month again a customer stranded. I call Kia what do they say? “If the problem isn’t associated with engine then the tow fee is on you” I’m like are you kidding me?!? I just bought this car! They do a change of engine and literally consistently the car is breaking down. Come to find out they say “it’s a wire that wasn’t pushed in all the way” “has nothing to do with engine” has nothing to do with engine huh? Then my car breaks down again! I take it back again to be told oh it’s a sensor inside the gas tank hmm... 107.77 + labor what do I hear next? “Has nothing to do with engine” ofcourse! So now I’ve taken this car back over and over and here I am stuck with another bill. I call another Kia to be told actually the part is 95 not 107.77 so they even were pricing me wrong and on top of that it was confirmed it’s actually a “workmanship” issue when they take apart your car they obviously have to take apart and disconnect all the hoses so it’s believed the hose to gas tank was not tightened properly similar to how they didn’t connect the electrical wire I had to go back for ironic huh? Dont bother buying a car from here!! Or servicing there! It would be a huge mistake! They’ll do whatever to sell you the car and then leave you high and dry when the crappy car fails. The service department are rude and don’t know a thing! I got super mad and the service guy tells me “well how did you get here this time?” I said driving duh after having my car towed there multiple times his response the manager on duty today? “Well it doesn’t hurt you to drive” really?!??! Look people save yourself the headache. I’m going to corporate and was given the information for the consumer and complaints resource agency which licenses them and yes I’m filing a formal complaint and calling corporate tomorrow. Go to any other Kia! Warning!!!! Just to address this dealerships phony response just an FYI lies. They’ll say anything that’s why I’ve opened a case with corporate. Again don’t waste your time getting a vehicle from here. They’re rude, and liars. I never did anything to there vehicle or im sure I would have heard all about it. We’ll see how the consumer and resource agency handles my compliant and corporate. Heads up when I spoke to other kias they told me over and over how they get calls on Kia of delray over and over due to unhappy customers. That’s also why with the BBB your rating is a F let me be clear an F! But Ofcourse rather then Take responsibility they put up this fake response. Don’t trust it people. And how ironic they don’t address anything but what they want to address in response how interesting right? Not how they treat there customers or how they replaced the wrong tire on my car, or how they threatened me hmmm... scammers. Stay clear of Kia! I gave them the opportunity multiple times to correct it no resolution More
by CVERGNE
Employees Worked With
Supervisors, and my service rep name doesn’t appear, Al Dopman
January 17, 2018
excellent service Just visiting the area but needed to address a small issue with my Kia Optima. Got an appointment the next day and they took care of it right away. Just visiting the area but needed to address a small issue with my Kia Optima. Got an appointment the next day and they took care of it right away. Very pleasant people, especially Bob, so if I lived here I'd be more than happy to give them my business. More
by SNT2005
Employees Worked With
Bob C.
January 17, 2018
Excellent and timely service I most appreciate that the service is efficient and comprehensive, and I was dropped off at work, which was extremely convenient. The problem and solu I most appreciate that the service is efficient and comprehensive, and I was dropped off at work, which was extremely convenient. The problem and solution were carefully explained, which I appreciated. More
by DJOHNSONRAIS
Employees Worked With
Rob
January 14, 2018
awesome service Everyone is not just friendly but is the way every service dept should be run this ias a gereat example or model how a dealership should run Been usi Everyone is not just friendly but is the way every service dept should be run this ias a gereat example or model how a dealership should run Been using them for 3 years and will cont More
by MOEJOD12
Employees Worked With
Not just fred perimutter but also in service Bob Cooklin, Fred Perlmutter
January 14, 2018
Excellent service all the time Anytime I go in to have an oil change or service on my vehicle I usually work with Al at the service center and I receive professional and excellent s Anytime I go in to have an oil change or service on my vehicle I usually work with Al at the service center and I receive professional and excellent service every time. If I have questions he always takes the time to explain things and a few times there were recalls on my car I didn't even know about and he makes me aware and gets the issue fixed. Great work More
by kia2015
Employees Worked With
Al Dopman
January 14, 2018
Good atmosfere Have appointement working with Bob Cooklin he is always good and helpful with advise service oil change or repairs don quickly usually the same Have appointement working with Bob Cooklin he is always good and helpful with advise service oil change or repairs don quickly usually the same day Good deal over all More
by RUSSELL.SILHAVY
Employees Worked With
Bob Cooklin
January 13, 2018
proper way to get more business, with customer went there with no appointement, asked the tecnical advisor if they can take me in for my first maintenance, he says no problem, they will take care o went there with no appointement, asked the tecnical advisor if they can take me in for my first maintenance, he says no problem, they will take care of my car,he also offer me a free car wash, even if i did not bought my car there , i am from canada, probably my next one i will consider making business with them , thanks again ,seee you in april before i hit back to Canada More
by YVES0610
Employees Worked With
robert Cooklin
January 12, 2018
Bringing car in for routine service I arrived on time. The customer service rep wrote me up right away. I signed forms. My car was ready in 2 hours as promised. Can't ask for better serv I arrived on time. The customer service rep wrote me up right away. I signed forms. My car was ready in 2 hours as promised. Can't ask for better service than that. More
by joelhei
Employees Worked With
Bob Cooklin
