1,769 Reviews of Kia Delray - Service Center
Recal Notice steering wheel loose found out there was a recal also the engine had to be inspected brought it in and had it taken care of. Notice steering wheel loose found out there was a recal also the engine had to be inspected brought it in and had it taken care of. More
GREAT SERVICE JUAN TOOK THE TIME TO EXPLAIN IN DETAIL BEFORE AND AFTER THE SERVICE WHAT NEEDED TO BE DONE. EXCELLENT CUSTOMER ATTENTION. I WOULD HIGHLY RECOMMEND J JUAN TOOK THE TIME TO EXPLAIN IN DETAIL BEFORE AND AFTER THE SERVICE WHAT NEEDED TO BE DONE. EXCELLENT CUSTOMER ATTENTION. I WOULD HIGHLY RECOMMEND JUAN AND YOUR DEALERSHIP TO ALL MY FRIENDS JAIME More
Rough Start, Good Outcome My service requests were not met by the end of the day Friday, so I was disappointed at pickup. Thankfully Al Dopman helped me close out what services My service requests were not met by the end of the day Friday, so I was disappointed at pickup. Thankfully Al Dopman helped me close out what services I did receive, and assured me that he would assist with the remaining items. I came back on Monday while he was on duty, and was still frustrated (not of him) to have to come back. Al not only made sure that my original requests were taken care of, he also went the extra mile with his assistance in making sure I knew how the parts were installed and that I could drive away with no worries. I didn't think my disappoint could be cured, but Allen Dopman managed to erase my frustrations. I know I will use this location again, and of course I will make sure he's on duty just in case. More
car service Taking your car in for service is not the most enjoyable thing to do, especially if you have to work and miss the day at the dealership. However, Mr. Taking your car in for service is not the most enjoyable thing to do, especially if you have to work and miss the day at the dealership. However, Mr. Robert in the service shop made it bearable. He not only polite and courteous, he was fair and patient and smiled the whole time and did not get "upset"! Even if he does not like his job or anything, he did not show it! That in itself goes a long way. He worked hard, not only on my particular case, but for everyone just the same. I work in sales and with difficult people of all kinds, all the time as well, so i completely understand, but Robert showed, and continues to exude all the makings of a "great" employee. And, sadly, if even a tenth of employees, in all fields of employment, had his character and more, then being a customer wouldn't be so bad. More
service review I am a happy customers, I rarely leave positive reviews without a nudge in the right direction—on the other hand, this time it was a great experience I am a happy customers, I rarely leave positive reviews without a nudge in the right direction—on the other hand, this time it was a great experience. When Mr. Cooklin told me that I need it a new engine I started to cry. It was a stressful day but he handled the situation very professional. He took his time to explain about the recalls and how they work. He kept me informed of the repairs status at all time. More
Recall fixed - friendly competent staff in Service I had a recall repaired at Greco Kia and they took care of it right away and washed my car for free! Robert was friendly and took care of the paperwo I had a recall repaired at Greco Kia and they took care of it right away and washed my car for free! Robert was friendly and took care of the paperwork quickly. More
All issues Handled Very comfortable waiting room. Mr. Conlin was very forthright in making sure the car was delivered on time. He pointed out everything i needed to know Very comfortable waiting room. Mr. Conlin was very forthright in making sure the car was delivered on time. He pointed out everything i needed to know including pending warranty expiration. More
Kim was great She was quick friendly and knowledgeable. I hope to get her again. More employees should be has nice and on the ball as her. Thanks Kim She was quick friendly and knowledgeable. I hope to get her again. More employees should be has nice and on the ball as her. Thanks Kim More
Excellent I went there to do a routine oil check I told the service advisor some other things that I would like the mechanic to check and they did and I was pl I went there to do a routine oil check I told the service advisor some other things that I would like the mechanic to check and they did and I was please with the service . I didn’t wait too long. More
Always an friendly experience Service is always great. Friendly staff and clean surroundings. Thank you. Service is always great. Friendly staff and clean surroundings. Thank you. Service is always great. Friendly staff and clean surroundings. Thank you. Service is always great. Friendly staff and clean surroundings. Thank you. Service is always great. Friendly staff and clean surroundings. Thank you. More