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Kia Downtown LA - Service Center

Los Angeles, CA

4.1
1,451 Reviews
Call Service Center (888) 939-3589

1,451 Reviews of Kia Downtown LA - Service Center

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May 15, 2023

They were helpful and pretty fast with their service I like the sunbit option as a payment option staff was great also More

by JUST4NIKI.NT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot the name but he was good
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May 13, 2023

It was fast ,reliable and an excellent good customer service. Fair price and an outstanding work results in my car. More

by TUPAPA__
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Quinones
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May 13, 2023

It was very easy to make an appointment and drop off my vehicle. The overall service was very quick, and the cost was affordable. Overall a good experience. More

by marley.glassroth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norbert Bajder
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May 12, 2023

Great service completed when promised. The technician was very professional. Very short wait whe I arrived More

by ejkdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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May 10, 2023

Great price and timely service. Preston was very reasonable and helpful. I'll be back. Thanks More

by hpeek0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
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May 10, 2023

They were very helpful. The service was efficient. Arturo was very kind and personable. He made sure everything was taken care of More

by aaholmes96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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May 07, 2023

Everything is just ok. Ok service, ok attention to client, horrible/ok “lounge”, and no loaner cars so you’re stuck to the location/area for however long your service is. S More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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May 08, 2023 -

Kia Downtown LA responded

Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you found our service and attention to clients satisfactory. We apologize for any inconvenience caused by the current state of our lounge and the absence of loaner cars. We are excited to announce that we will be moving to a new location by summer of 2024. Our new facility will be modern and comfortable, and we hope to provide our clients with an even better experience. Thank you again for your feedback, and we hope to have the opportunity to serve you again in the future. -Zubair Ali, Director of Fixed Operations

May 05, 2023

THIS DEALERSHIP IS THE PLACE I BOUGHT MY FIRST CAR AND BEST SERVICE DEPARTMENT EVER More

by DalePark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston
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May 05, 2023

Great service and nice people as well! Thank you for everything Kia ! Love it ! 😊 yay! More

by FAITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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May 05, 2023

Quick, responsive, and helpful. Service BDC and adviser worked together to make sure problems were resolved More

by MOESAAB2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya Fakih
5.0
This rating includes all reviews, with more weight given to recent reviews.
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