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Kia Fort Walton Beach
Fort Walton Beach, FL
87 Reviews
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Showing 87 reviews
October 28, 2023
They told me that I could not purchase the vehicle at the MSRP, but that I had to purchase it at the $4K added on price because the permaplate was included and had already been applied to the vehicle, after MSRP, but that I had to purchase it at the $4K added on price because the permaplate was included and had already been applied to the vehicle, after I said I was not interested in the permaplate. The salesman made it sound like some protective coating was sprayed on the exterior and interior already, so I could not decline that option since it had already been applied and therefore was added onto the vehicle price. The salesman told me that it had already supposedly been applied and covered both interior and exterior for 3 years. After I signed all of the paperwork it said that the permacoat was not required to be part of the purchase price of the vehicle. The paper I signed only gave paint protection and not the interior protection. After further research,I learned it was just an extra warranty and should have never been included in the sticker price. I went back after purchase and asked why the paperwork only said paint coverage and not interior and they told me because they discounted the vehicle that they removed the interior coverage. I said I thought something was already applied, like a protective coating? I never wanted the coverage anyway but I was told it was already applied. This deception added an extra $5k onto the finance amount of the vehicle. I’m pissed and I would change my review to one star because they are thieves. I’m so mad I gave them a five star review for the promise of some $75 all-weather mats that actually ended up costing me $4K extra for some permaplate I said I did not want from the start. They give you an iPad and make you scroll through all the paperwork and sign here, sign there, but what they tell you that you are signing for IS NOT what you are signing for. So read the fine print and don’t let them rush you otherwise you’ll end up paying $60k for a $30k car. More
by Lauren3323
Employees Worked With
James
Helpful May 08, 2023
Communicating with Jaramieh was a challenge. It would take him days to respond. When we have an appointment to see him, he told me that he wasn't going to be in and we ended up talking to someon It would take him days to respond. When we have an appointment to see him, he told me that he wasn't going to be in and we ended up talking to someone else. When we finally went in, ready to put a down payment, they decided to up the sales price by 2600 after we were promised sticker price. Not even to mention the $990 doc fee on top of the $750 government fee. They don't want your business unless they're able to rip you off. More
by b/a
Employees Worked With
Jaramieh Kaiser, Juan Asenjo, 2 Sales Managers
April 27, 2022
Shout out to my sales rep Denzel. . Thank you for seeing my car buying experience a success. Dude u came through for my son and i in a pinch. Thank u again bro. . Thank you for seeing my car buying experience a success. Dude u came through for my son and i in a pinch. Thank u again bro. More
by 1dawgbj
Employees Worked With
Shawn Petley
April 04, 2022
I had a great experience with Denzel Applewhite he was amazing. He was very knowledgeable and patient from start to finish, I will refer him to anyone. amazing. He was very knowledgeable and patient from start to finish, I will refer him to anyone. More
by clarkelinda720
Employees Worked With
Denzel AppleWhite
March 29, 2022
Worst car buying experience ever. Lots of Bullsh*t, very little follow through. Did nothing promised and difficult to get ahold of after the sale. Misrepresented maintenance plan and Lots of Bullsh*t, very little follow through. Did nothing promised and difficult to get ahold of after the sale. Misrepresented maintenance plan and paint protection. Chris, the salesman out right lied then apologized profusely like he didn’t mean to. So far the car has been good. Too bad the employees are so slimy. More
by Disappointed
Employees Worked With
Chris Andersen, Bobby Cathey
February 15, 2022
I bought a car there yesterday. Collin was the guy who helped me and he was so nice he went above and beyond to help me. He drove me to the airport to drop off my rental car. He als Collin was the guy who helped me and he was so nice he went above and beyond to help me. He drove me to the airport to drop off my rental car. He also helped me get insurance. I’ve never had an experience like it in buying a car. He was not pushy. Rather he was VERY kind and helpful. More
by liv721vinbx
Employees Worked With
Collin Okoro
February 07, 2022
You suck. Maintenance crew is horrible. They don't come out, you have to go in. Guy behind desk seems to hate his job. Arrived early for a scheduled appointment and was 30 minutes late even getting me in.. out, you have to go in. Guy behind desk seems to hate his job. Arrived early for a scheduled appointment and was 30 minutes late even getting me in...I'll be late for another appointment. Service tech standing outside next to my vehicle with driver's window rolled down...and it's raining. Nice work folks. Never coming back to this dealership. They make me EXTREMELY sorry that I ever bought a KIA. More
by dan.p.schaller
Employees Worked With
Rveryone
November 11, 2021
My experience at this facility was absolutely amazing! I was greeted right of the bat by Xavier Tyler & he went above & beyond to help me get Into what I wanted! Definitely recommend this dealership! was greeted right of the bat by Xavier Tyler & he went above & beyond to help me get Into what I wanted! Definitely recommend this dealership! More
by Callie Chessher
Employees Worked With
Tyler, Xavier
