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Kia Medford

Medford, OR

4.5
63 Reviews

4950 Crater Lake Ave

Medford, OR

97504

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Showing 63 reviews

May 23, 2025

Always very happy when I come in to get my car serviced. . if John was the person I was communicating with he was very clear and thorough on what was done I also like getting a text when my Car was ready. More

by Momsvolvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 23, 2025

Kia Medford is always very professional. They stay on schedule and I rarely have to wait. They offer a nice atmosphere. And I often take my notebook to work while I'm waiting. More

by Simply Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
May 20, 2025

Service appointment went great, and I loved that my cat was washed and vacuumed when I picked it up! Shuttle service is a nice extra to have too! Courteous staff! Thank you! More

by mybellcoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry, Mark, Emily
May 17, 2025

Kia Service department with Terry who handled my visit were both courteous and professional. I was very satisfied with the outcome and would recommend Terry and the service department. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
May 08, 2025

John at the Medford service department was extremely helpful getting my granddaughters car fixed right away. She actually lives up by near Portland and she came down for a couple of days but then her se More

by duvaljohnsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
April 30, 2025

They were friendly, had a good selection of cars in several different colors. We were greeted promptly not pressured into anything. More

by grosterolla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter
April 29, 2025

Spencer and the service team are great. Even had the car done early - we’ve always been happy with the service at Kia Medford. More

by ritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
April 25, 2025

The service person I dealt Spencer was rude and unhelpful and provided zero communication. The first words out his mouth after calling the service department as advised by Kia was “I don’t know why they are More

by Tf79photography
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Spencer
April 24, 2025

Terry at Kia / Medford Service Department was great to work with. Kept me informed and worked on my behalf to resolve the transmission issue. I appreciate the excellent service! More

by gpidol07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Faulkner
April 08, 2025

The Service department explained their findings in detail and answered all of my questions. They were prompt and cleaned the car nicely. More

by HM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John.
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