Kia Medford

They were friendly, had a good selection of cars in several different colors. We were greeted promptly not pressured into anything. several different colors. We were greeted promptly not pressured into anything. More

Spencer and the service team are great. Even had the car done early - we’ve always been happy with the service at Kia Medford. Even had the car done early - we’ve always been happy with the service at Kia Medford. More

The service person I dealt Spencer was rude and unhelpful and provided zero communication. The first words out his mouth after calling the service department as advised by Kia was “I don’t know why they are and provided zero communication. The first words out his mouth after calling the service department as advised by Kia was “I don’t know why they are telling you to call me and what I’m supposed to do.” Then he refused to run the necessary diagnostic test needed for engine to replaced under warranty since my check engine light wasn’t on. They kept a car for over month and then sent it over Hydundi and not ONE TIME did anyone ever call me to let me know what was going or even that my car was no longer in their possession. More

Terry at Kia / Medford Service Department was great to work with. Kept me informed and worked on my behalf to resolve the transmission issue. I appreciate the excellent service! work with. Kept me informed and worked on my behalf to resolve the transmission issue. I appreciate the excellent service! More

The Service department explained their findings in detail and answered all of my questions. They were prompt and cleaned the car nicely. and answered all of my questions. They were prompt and cleaned the car nicely. More

Great service. Very quick very informative. Made me feel well taken care of. Thank you Very quick very informative. Made me feel well taken care of. Thank you More

The service was great, I was kept well-informed. The car was ready within the expected time. The staff was polite and knowledgeable. The car was ready within the expected time. The staff was polite and knowledgeable. More

Nickey was great to work with responsive and quick to answer questions about the vehicle and purchase procedure . answer questions about the vehicle and purchase procedure . More

Staff are friendly fast and give thorough service each time. Also there are comfortable customer accommodations while waiting. Appointments easy to make. Highly recommend any of course I luv my KIA! time. Also there are comfortable customer accommodations while waiting. Appointments easy to make. Highly recommend any of course I luv my KIA! More

Always get prompt friendly service here. Seems everyone goes above and beyond to make customers feel comfortable and welcome. Love both my Kia’s and trust the folks here because always get Seems everyone goes above and beyond to make customers feel comfortable and welcome. Love both my Kia’s and trust the folks here because always get good service More