Kia Medford

Always very happy when I come in to get my car serviced. . if John was the person I was communicating with he was very clear and thorough on what was done I also like getting a text when my Car was ready. . if John was the person I was communicating with he was very clear and thorough on what was done I also like getting a text when my Car was ready. More

Kia Medford is always very professional. They stay on schedule and I rarely have to wait. They offer a nice atmosphere. And I often take my notebook to work while I'm waiting. They stay on schedule and I rarely have to wait. They offer a nice atmosphere. And I often take my notebook to work while I'm waiting. More

Service appointment went great, and I loved that my cat was washed and vacuumed when I picked it up! Shuttle service is a nice extra to have too! Courteous staff! Thank you! was washed and vacuumed when I picked it up! Shuttle service is a nice extra to have too! Courteous staff! Thank you! More

Kia Service department with Terry who handled my visit were both courteous and professional. I was very satisfied with the outcome and would recommend Terry and the service department. were both courteous and professional. I was very satisfied with the outcome and would recommend Terry and the service department. More

John at the Medford service department was extremely helpful getting my granddaughters car fixed right away. She actually lives up by near Portland and she came down for a couple of days but then her se helpful getting my granddaughters car fixed right away. She actually lives up by near Portland and she came down for a couple of days but then her service engine light started flashing. They were booked out for a couple of weeks but managed to squeeze her in right away and get her car fixed. We’ve never had anything but excellent service at this location. More

They were friendly, had a good selection of cars in several different colors. We were greeted promptly not pressured into anything. several different colors. We were greeted promptly not pressured into anything. More

Spencer and the service team are great. Even had the car done early - we’ve always been happy with the service at Kia Medford. Even had the car done early - we’ve always been happy with the service at Kia Medford. More

The service person I dealt Spencer was rude and unhelpful and provided zero communication. The first words out his mouth after calling the service department as advised by Kia was “I don’t know why they are and provided zero communication. The first words out his mouth after calling the service department as advised by Kia was “I don’t know why they are telling you to call me and what I’m supposed to do.” Then he refused to run the necessary diagnostic test needed for engine to replaced under warranty since my check engine light wasn’t on. They kept a car for over month and then sent it over Hydundi and not ONE TIME did anyone ever call me to let me know what was going or even that my car was no longer in their possession. More

Terry at Kia / Medford Service Department was great to work with. Kept me informed and worked on my behalf to resolve the transmission issue. I appreciate the excellent service! work with. Kept me informed and worked on my behalf to resolve the transmission issue. I appreciate the excellent service! More

The Service department explained their findings in detail and answered all of my questions. They were prompt and cleaned the car nicely. and answered all of my questions. They were prompt and cleaned the car nicely. More